AltiGen comm ACM 5.1 manual Workgroup Configuration, Mail Management tab

Chapter 22: Workgroup Configuration

Figure 8. Workgroup Configuration, Mail Management tab

Note: You can use Apply to to apply mailbox settings to one, some, or all workgroup.

Disabling a Mailbox

When you disable a mailbox, the normal greeting is played but callers cannot leave messages.

Synchronizing with Exchange Server

If your system is set up to synchronize with an Exchange Server, you can check the Enable Exchange Message Synchronization check box to enable synchronization for voice mails. See “Setting E-mail Messaging Options” on page 89, and “Microsoft Exchange Integration” on page 359.

Setting E-mail Options

On the Mail Management tab, you can set the e-mail options for the workgroup:

•E-mailName—the workgroup’s e-mail name without the @domain. The default e- mail name is ext<workgroup number>, that is, the letters “ext” followed by the workgroup number. For example, the default e-mail name for workgroup 500 would be ext500.

•Retrieve Voice Mail by E-mailClient—selected, this sends voice mail to the user extension as an e-mail attachment. Deselected, voice mail is retrieved as voice mail.

•Enable Mail Forwarding—selected, the user’s e-mail will be forwarded to the e- mail address you specify in the Forward E-mail Address box. The address should be a full address, including the domain (for example, jsmith@thecompany.com).

If you enable mail forwarding, you also specify what you want done with the original messages after they have been forwarded. In the drop-down list you can choose to:

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