AltiGen comm ACM 5.1 manual Using Dnis to Set the Language

Chapter 8: Multilingual Configuration

Using DNIS to Set the Language

If your company has multiple phone numbers, you can configure AltiWare to direct a caller to prompts in a selected language based on the phone number the caller has dialed.

To direct specified DNIS calls to a selected-language AA or extension:

1.Select PBX > In Call Routing Configuration > DNIS Routing tab .

2.Click the Add button to add a number.

3.Select where you want to route callers who have dialed that number.

4.Select the appropriate language from the Language Setting drop-down list.

5.Click Apply.

Figure 5. Configuring the language setting in DNIS

AltiWare ACM 5.1 Administration Manual 109