AltiGen comm ACM 5.1 manual Agent Logout Reason Configuration window

Chapter 22: Workgroup Configuration

Figure 17. Agent Logout Reason Configuration window

To require logout reasons, check the Logout reason code required check box. If you don’t want to require reason codes, deselect the check box.

To define reason codes, type the associated reason into the text box next to the code you want to associate with the reason.

304AltiWare ACM 5.1 Administration Manual