AltiGen comm ACM 5.1 manual Configuring One Number Access, Enabling One Number Access

Chapter 15: Extension Configuration

•Forward to Line Park—use the drop-down list to select a Line Park group to route the call to. (See “Line Park Configuration” on page 267.)

Enabling One Number Access

This check box option is available to all extension types, but with qualifications:

•It is available to physical extensions only when the Forward to Voice Mail option is selected.

•It is not available when Forward to AA, Forward to Extension, or Forward to Line Park is selected.

Configuring One Number Access

One Number Access (ONA) gives the caller an option to find the extension user when the extension is ring no answer. Caller still has the option to leave a voice mail if the system is unable to find the extension user.

Note: Options on the tab are disabled unless One Number Access has been enabled as a No Answer option on the Answering tab of the Extension Configuration window.

Figure 10. Enable One Number Access option on the Answering tab

Also, if the Enable Do Not Disturb option is selected in the Answering tab, the call is forwarded to voice mail regardless of ONA settings.

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