AltiGen comm ACM 5.1 manual Audio Peripheral Configuration, Setting Emergency Numbers

Chapter 4: System Configuration

Setting Emergency Numbers

The number in the Emergency Number field will have the system automatically find a trunk to process the call without the extension user dialing a trunk access code first. You may enter up to three emergency numbers in the appropriate fields.

Note: This feature works with both trunk access code and route access code.

Audio Peripheral Configuration

You can configure audio peripheral settings:

•Music on hold

•System default beginning and update prompts for callers in queue

•Overhead paging

To access the Audio Peripheral configuration window, select System > System Configuration, then click the Audio Peripheral tab.

Figure 15. System Configuration, Audio Peripheral tab

Configuring Music On Hold and Recorded Announcements

Callers will hear the music or recorded announcement configured on this tab only if the user places the caller on hold.

AltiWare ACM 5.1 Administration Manual 73