AltiGen comm ACM 5.1 manual Enabling the Exchange Server, To test the configuration

Chapter 27: Microsoft Exchange Integration

To test the configuration

1.Restart Outlook 2000 at least once. Test the configuration by sending an e-mail, then check if you receive it.

2.When the reboot is complete, log on using the AltiGen service account.

3.Open Outlook, and from the Tools menu, select Services.

4.Click Add and select Exchange Server. The Mailbox field should already be populated with the Name entered above.

5.Enter the Exchange Server’s host name and click the Check Name button. Both the Mailbox and Exchange Server should now be underlined.

This completes setting up AltiWare and Exchange server systems properly, and you are ready to enable the Exchange Integration feature.

You MUST have completed the previous steps before moving ahead.

Enabling the Exchange Server

To enable the Exchange Server:

1.Delete obsolete files from the \altiserv\exe folder:

From Windows Explorer, go to the \altiserv\exe folder. If mapi32.dll and gapi32.dll remain in this folder, delete them.

2.In AltiWare Administrator, configure the extensions that are to be synchronized with their corresponding mailboxes in Exchange server.

a.From the Extension Configuration window, General tab, select an extension that needs to be synchronized with Exchange.

Figure 22. Extension Configuration, General tab

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