Chapter 22: Workgroup Configuration

Delete Messages after Forward

Keep the Messages as New

Keep Messages as Saved

Setting Mailbox Playback Options

You can use the following check boxes to turn on or off options for listening to playback of recorded messages. These options apply to both new messages and saved messages, and they can be applied to multiple workgroups using Apply to:

Parameter

Description

 

 

 

 

Announce Message

Selected, the user hears the name of the message

Sender Before Playback

sender (internal sender only) before listening to

 

recorded AltiGen Voice Mail System messages.

 

 

Announce Time Stamp

Selected, the user hears the timestamp (time and

Before Playback

date) of each message before playback.

 

 

Confirm Callback

Selected, system confirms the accuracy of the

Number

caller’s number.

 

 

Enable Distinctive Call

Selected, the user hears three different call waiting

Waiting Tone

tone cadences to distinguish between internal,

 

external, and operator calls (see “Distinctive Ring”

 

on page 53).

 

 

Play the Newest Voice

Selected, new voice mail will be retrieved first. When

Message First

not selected, the system will play voice mail based

 

on FIFO (first in, first out).

 

 

Setting Mailbox Capacities

You can set various mailbox capacities with the following options, and you can apply the settings to multiple workgroups using Apply to:

Parameter

Description

 

 

 

 

Max Number of

Maximum number of messages stored in the user’s

Messages

mailbox. The range is 1999, defaulting to 100.

 

 

Mailbox Size

Mailbox size in MBs of stored messages. The range

 

is 1500MB, with a default of 50.

 

 

Max Message Length

Maximum length of voice messages in minutes. The

 

range is 130minutes, with a default of 5 minutes.

 

 

Retention Length of

Number of days saved messages are archived by the

Saved

system. The range is 190days, with a default of

 

60.

 

 

288AltiWare ACM 5.1 Administration Manual

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AltiGen comm ACM 5.1 manual Setting Mailbox Playback Options