AltiGen comm ACM 5.1 manual Locking Attacked Extensions, Blocking All Outgoing Calls

Chapter 4: System Configuration

Locking Attacked Extensions

If a user enters eight consecutive invalid passwords when logging on to voice mail or to activate an extension, AltiWare considers this an attack. To protect your company from theft of services, you can lock an attacked extension for the period of time you specify (10 minutes - 23 hours, 59 minutes, and 59 seconds) in the Password Check field group.

To unlock an extension, use the Extension Checker tool that is installed with AltiWare. See “AltiWare Admin & Extension Security Checker” on page 391.

Blocking All Outgoing Calls

To block all outgoing calls—for example, during the night when no employee is in the office—check the Block All Outgoing Calls check box.

Enabling Hop Off for Tie Trunks

When selected, this function allows users from another system to borrow a PSTN trunk in this system to make an outbound call over a T1 or VoIP tie trunk.

Outgoing call on PSTN Trunk

System A

Tie Trunk:

T1/PRI or VoIP

System B

The call originating on System B hops off over the T1/PRI or VoIP trunk to use the PSTN trunk in System A. System A must be set up to allow System B to borrow its PSTN trunk.

Figure 10. Hop Off for Tie Trunks

Restricting Tie Trunk Calls

You can set call restrictions on hop-off calls by telling the system to use the same restrictions as the ones set up for an extension. Using the Call restriction follows extension drop-down list, you can select the extension with the restrictions to use for the hop-off calls.

Setting 10-Digit Dialing Area Codes

The 10-Digit Dialing Area Code field lets you define area codes that do not require dialing a “1” before the area code. To enter an area code, click the Add button.

Note: Applies only to calls that use a trunk access code. For calls using a route access code, 10-digit dialing area codes need to be configured in the Out Call Routing Configuration window, Dialing Pattern tab. See “Working on Dialing Patterns” on page 185.

68AltiWare ACM 5.1 Administration Manual