AltiGen comm ACM 5.1 manual Setting E-mail Options, Huntgroup Configuration, Mail Management tab

Chapter 19: Hunt Group Configuration

To work with mail management settings, click the Mail Management tab, and select the hunt group number you want to work with from the Group List.

Figure 3. Huntgroup Configuration, Mail Management tab

Note: You can use Apply to to apply mailbox settings to one, some, or all huntgroups. See “Apply to Button” on page 250 for more information on using Apply to.

Disabling a Mailbox

When you disable a mailbox, the normal greeting is played but callers cannot leave messages.

Synchronizing with Exchange Server

If your system is set up to synchronize with an Exchange Server, you can check the Enable Exchange Message Synchronization check box to enable synchronization for voice mails. See “Setting E-mail Messaging Options” on page 89, and “Microsoft Exchange Integration” on page 359.

Setting E-mail Options

On the Mail Management tab, you can set the e-mail options for the hunt group:

•E-mailName—the hunt group’s e-mail name without the @domain. The default e- mail name is ext<huntgroup number>, that is, the letters “ext” followed by the hunt group number. For example, the default e-mail name for hunt group 500 would be ext500.

•Retrieve Voice Mail by E-mailClient—selected, this sends voice mail to the user extension as an e-mail attachment. Deselected, voice mail is retrieved as voice mail.

254AltiWare ACM 5.1 Administration Manual