AltiGen comm ACM 5.1 manual Following describes the fields in the Trace Collector

Chapter 29: Tools and Applications

The following describes the fields in the Trace Collector:

Time Period for Extension Feature #66: Defines how many hours you want to go back to collect trace, starting from the time you press #66. The default value is 2 hours.

Case Number: Enter the AltiGen case number associated with this trace collection activity. The case number will comprise the first part of the file name of the collected trace package.

Problem Description: Enter a description of the problem, including the extension number involved, the time when the problem happened, how to reproduce the problem, and so on.

Time Range: The tool collects the trace between the time ranges. The time range covers before and after you defined Date and Time. The default Date and Time is one hour before the current date and time, and the default variation is 60 minutes. This setting is not applicable when #66 is performed.

Trace Category: By default, all options are selected.

•Main AltiWare Trace (\AltiServ\log)

Collects the following files, and extracts the trace records that fall in the specified time range:

actrace.log	AlpErrLog.txt	SIPlog.txt
ALPxxx.txt	\atps\threadID.txtl	SIPMan.txt

AltiWare ACM 5.1 Administration Manual 395