AltiGen comm ACM 5.1 manual Select System System Configuration

C H A P T E R

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System Configuration

The System Configuration window provides for configuring the AltiWare ACC/ACM system-wide settings.

To open the System Configuration window, do one of the following:

•Click the System Configuration button on the toolbar.

•Select System > System Configuration.

You can then work with the following settings, each of which is accessed by a tab in the System Configuration window.

•General setup—system ID, area code and number, operator and manager extensions, country, distinctive ring, conference call, and system call park options

•Number Plan—how the system responds to each first digit dialed

•Business Hours—used by system functions

•Holiday—how calls are routed on designated holidays

•System Speed—speed dial numbers that can be used by all extension users

•Call Restriction—prefixes to block, toll call prefixes, and call control

•Account Code—tables for creating and removing account codes

•Call Reports—CDR logging and data export

•Country Relevant—settings for toll call prefixes and emergency numbers

•Audio Peripheral—settings for music on hold, system default prompts, and overhead paging

•Activity—settings for pre-defined or customized activity codes

•Feature Profiles—settings for extension feature profiles

AltiWare ACM 5.1 Administration Manual 51