AltiGen comm ACM 5.1 manual Getting Around AltiWare Administrator 5.1, System Configuration

CHAPTER 3

Getting Around AltiWare Administrator 5.1 . . . . . . . . . . . . . . . . . 41

Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 The AltiWare Administrator Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . 42 The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Quick Access Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 The View Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Boards View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Extension View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Trunk View Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Call Log View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Workgroup View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Current Resource Statistics Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Stopping the AltiGen Switching Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Programs Available from the Windows Start Menu . . . . . . . . . . . . . . . . . . . . . 50

CHAPTER 4

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Setting General Parameters	52
Setting a System Number Plan	54
Setting Business Hours	60
Routing Calls on Holidays	62
Configuring System Speed Dialing	64
Defining System Call Restrictions	66
Blocking Calls to Area Codes from All Extensions	67
Setting Local/Toll Free Area Codes	67
Locking Attacked Extensions	68
Blocking All Outgoing Calls	68
Enabling Hop Off for Tie Trunks	68
Setting 10-Digit Dialing Area Codes	68
Creating Account Codes	69
Adding and Deleting Account Codes	69
Setting up Call Reports	69
Internal Database Configuration (Internal Log Service)	70
External (Remote) Logging of Call Data	71
Exporting Through a Local Port	71
Country-Relevant Settings	72
Setting Toll Call Prefixes	72
Setting Emergency Numbers	73
Audio Peripheral Configuration	73
Configuring Music On Hold and Recorded Announcements	73
Setting Greeting and Update Prompts	74
Configuring Overhead Paging	75
Activity	75
Feature Profiles	77

iiAltiWare 5.1 Administration Manual