AltiGen comm ACM 5.1 manual Scope of an Extension in the VoIP Domain

Chapter 25: Enterprise VoIP Network Management

When a global extension is added to a member system, this extension can be propagated to other networked systems in the VoIP domain automatically. This extension is recognized as a remote extension by other systems. When a call is made to a remote extension, it is redirected to the remote system over IP automatically.

Note: No virtual extension configuration is needed to forward the call, as in the AltiWare 5.0A release. The AltiEnterprise VoIP domain uses the User directory combined with the IP dialing table to resolve multi-site routing.

An extension can call a remote extension when invoking basic features such as an extension-to-extension call, call transfer, conference, Zoomerang, and so on. Advanced features, such as silent monitoring and barge-in, between sites are NOT supported.

The Scope of an Extension in the VoIP Domain

When an extension is added to a system in AltiWare Administrator, Extension Configuration window, it can be defined as Global by checking the Global extension box. If this box is not checked, the newly added extension is a local extension.

The scope of an extension shows the relationship of the extension to other member systems. In AltiEnterprise Manager, a selected extension’s scope appears on the Resolve tab:

346AltiWare ACM 5.1 Administration Manual