AltiGen comm ACM 5.1 manual Overview of Huntgroup Configuration Window, Setting Up Huntgroups

Models: ACM 5.1

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Chapter 19: Hunt Group Configuration

The Huntgroup Configuration window provides for creating hunt groups, setting their attributes, and assigning group members. To open the Huntgroup Configuration window, select PBX > Huntgroup Configuration.

Figure 1. Huntgroup Configuration window

Overview of Huntgroup Configuration Window

These are the tabs in the Huntgroup Configuration window:

General—add or delete a hunt group, assign a group name, password, and DID number

Group Member—add or remove members from huntgroups

Mail Management—capacity and feature options for hunt group mailboxes

Notification—preferences and options for voice mail notification

Call Handling—call forwarding, call waiting, and call handling preferences and options

Queue Management—options for setting default or custom phrases used as queue announcements

Apply to Button

The Huntgroup Configuration window often allows you to apply changes to a particular hunt group or to select many huntgroups to which to apply the changes.

The Apply to button is disabled unless there is a change that can be applied to multiple hunt groups, and when you use it to apply changes to multiple hunt groups, it works on only those changed attributes that can be applied.

Setting Up Huntgroups

Set up new huntgroups in the Huntgroup Configuration window.

250AltiWare ACM 5.1 Administration Manual

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AltiGen comm ACM 5.1 manual Overview of Huntgroup Configuration Window, Setting Up Huntgroups