AltiGen comm ACM 5.1 manual Tapi Integration

Chapter 28: TAPI Integration

1.Begin by setting up at least one contact. In Microsoft Outlook, select Go > Contacts.

2.Click the New Call button on the menu bar. The New Call dialog box opens.

3.In the New Call dialog box, click Dialing Options to configure the Dialer to use an extension. The Dialing Options dialog box opens.

4.In the Connect Using Line section of the dialog box, select the client extension, and click OK. This enables the client to call out through Outlook using the client’s extension.

5.To verify that the call connects, click Start Call in the New Call window.

384AltiWare ACM 5.1 Administration Manual