Chapter 15: Extension Configuration

Setting Mailbox Capacities

You can set various mailbox capacities with the following options:

Parameter

Description

 

 

 

 

Max Number of

Maximum number of messages stored in the user’s mailbox.

Messages

The range is 1999, defaulting to 100.

 

 

Mailbox Size

Mailbox size in MBs of stored messages. The range is 1500

 

MB, with a default of 50.

 

 

Max Message

Maximum length of voice messages in minutes. The range is

Length

130minutes, with a default of 5 minutes.

 

 

Retention Length

Number of days saved messages are archived by the system.

of Saved

The range is 190days, with a default of 60.

Messages

 

 

 

These options can be applied to multiple extensions using Apply to.

Setting Message Notification Options

The Notification tab of Extension Configuration provides for setting notification options on new incoming e-mail as well as voice messages.

To work with notification settings, select the extension number from the Agent/ Supervisor/Extension list, then click the Notification tab.

Figure 7. Extension Configuration, Notification tab

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AltiGen comm ACM 5.1 manual Setting Message Notification Options, Setting Mailbox Capacities