AltiGen comm ACM 5.1 Mail Forwarding Options, Setting Message Playback Options, Press 0 Option

Chapter 15: Extension Configuration

•Retrieve Voice Mail by Email Client—selected, this sends voice mail to the user’s e-mail as an attachment.

Mail Forwarding Options

•Enable Mail Forwarding—selected, the user’s e-mail will be forwarded to the e- mail address you specify in the Forward Email Address box. The address should be a full address, including the domain (for example, jsmith@thecompany.com).

If you enable mail forwarding, you also specify what you want done with the original messages after they have been forwarded. In the drop down list you can choose to:

–Delete Messages after Forward

–Keep the Messages as New

–Keep Messages as Saved

Setting Message Playback Options

You can use the following check boxes to turn on or off options for listening to playback of recorded messages. These options apply to both new messages and saved messages, and they can be applied to multiple extensions using Apply to.

Parameter	Description
Announce	Selected, the user hears the type of the message sender
Message Sender	(internal or outside) before listening to recorded messages.
Before Playback
Announce Time	Selected, the user hears the timestamp (time and date) of
Stamp Before	each message before playback.
Playback
Confirm Callback	Selected, the system reads back the caller’s number and asks
Number	the caller to confirm.
Enable Distinctive	Selected, the extension user will hear a "beep" tone when
Call Waiting Tone	there is a call waiting in the extension's queue.
Play the Newest	Selected, new voicemail will be retrieved first. When not
Voice Message	selected, the system will play voicemail based on first-in-first-
First	out (FIFO).

Press “0” Option

This option allows a caller to press “0” while listening to this extension’s greeting. Use the drop-down list to select one of the following forwarding destinations for the call: Voice Mail, AA, Extension, Group, Operator (default), Outside Number, Application Extension, or Line Park. When the caller presses “0”, the call will forward to the specified destination.

208AltiWare ACM 5.1 Administration Manual