AltiGen comm ACM 5.1 manual To set up a Line Park Group, Line Park Configuration window

Chapter 21: Line Park Configuration

Figure 1. Line Park Configuration window

To set up a Line Park Group:

1.In the Line Park Configuration window, click the Add button below the Groups list.

2.Enter a name in the Add Line Park dialog box, and click OK.

3.Select line ID numbers from the Non-Member List and click the Add button to add them to the Member List.

4.Configure the following Line Park options:

•Enable Line Park Timeout—when this check box is checked, a line park call will time out after the number of seconds set in the value box. The Exit Line Park option will be used to route the call.

•Exit Line Park/Forward to—If a call parked at a line presses # to leave the park line or if the line park times out, the call is forwarded to the auto attendant or voice mail box specified here. Select AA or Voice Mail, and type in the number of the AA or voice mail box you want to use.

•Allow #51 to pick up—when this check box is checked, it allows a user to pick up parked calls from a phone set using #51, followed by the Park Line ID.

•For Caller

•Play Greeting Phrase when Parked—select the greeting phrase to be played before the caller hears on-hold music.

268AltiWare ACM 5.1 Administration Manual