AltiGen comm ACM 5.1 manual Stopping the AltiGen Switching Service, Setting the Refresh Interval

Chapter 3: Getting Around AltiWare Administrator 5.1

•Total Packet Loss Rate—the total number of voice packets that

•Max Packet Loss Rate—the

•Jitter —displays the average length of delay per voice packet in milliseconds. This number can be used to measure the quality of service on the network that connects the source and destination sites. Under 100 milliseconds is good, while a higher figure indicates a longer than average delay. (See “Setting VoIP Codec Profiles” on page 327 for more detailed information on jitter.)

•Local Ports—displays the local RTP/RTCP port for the voice stream

•Remote IP Address:Port—displays the remote RTP port for the voice stream

Bottom part of the window

Shows information about the MeetMe 30-party conference bridge:

•Gateway ID of the 30-party conference board (for example, 00)

•MeetMe Conference Bridge ID (from 00:00 to 00:09)

•Number of members currently participating in a conference using each bridge Note: Each system can have only one 30-party MeetMe conference board.

Setting the Refresh Interval

The Current Resource Statistics window is updated according to the Refresh Interval configuration. By default, the Refresh Interval is set to refresh the data in the window every 5 seconds. To change the refresh interval, click the Refresh Interval button at the top of the window, and set the refresh interval to a number of seconds up to one minute. To set the time to 0 is to turn off the refresh interval.

Stopping the AltiGen Switching Service

Normally, when you exit AltiWare Administrator, the AltiGen services that provide the various telephony and data services remain active. If you need to shut down the phone system, do one of the following:

•From AltiWare Administrator, select Services > Shut Down All Services.

•From Windows, select Start > All Programs > AltiWare ACM > Utilities > Start and Stop All AltiGen Services, and click the Shutdown All AltiGen Services button.

This stops the AltiWare system services, including the AltiWare Administrator application itself. When you re-open AltiWare Administrator, the switching services are reactivated.

These options are available when you are logged in at the AltiWare system computer; they are not available from a remote AltiWare client.

Note: Stopping the AltiGen services from the Windows Services tool is not recommended, because it requires you to know what all the services are and is time-consuming.

AltiWare ACM 5.1 Administration Manual 49