Chapter 6: Voice Mail Configuration

 

Parameter

Description

 

 

 

 

 

 

 

 

 

 

Postmaster Ext

This field defines the extension that will be assigned

 

 

 

as a Postmaster Extension. When the e-mail system

 

 

 

receives an e-mail with an invalid e-mail account,

 

 

 

the automatic reply to the sender (informing of the

 

 

 

invalid e-mail account used) is sent from the defined

 

 

 

extension.

 

 

 

Note: The system always requires an extension to

 

 

 

be specified as the Postmaster Extension. By

 

 

 

default, the first extension in the system is

 

 

 

used. If an extension is selected as the

 

 

 

Postmaster Extension, it cannot be deleted

 

 

 

until the Postmaster Extension is re-assigned

 

 

 

to another extension.

 

 

 

 

 

Synchronizing E-mail with Exchange

 

 

 

 

 

 

 

 

Parameter

Description

 

 

 

 

 

 

Synchronize with

Before selecting this option to use an Exchange

 

 

Exchange Server

Server, you should make sure the Exchange Server

 

 

 

and Windows / Server configuration is correct. See

 

 

 

“Microsoft Exchange Integration” on page 359.

 

 

 

Select this option if you are using an Exchange

 

 

 

Server and want to synchronize it and the AltiWare

 

 

 

servers—that is, when e-mails or voice mails are

 

 

 

deleted from one service, they are automatically

 

 

 

deleted from the other server as well.

 

 

 

If you choose this option, type in the Exchange

 

 

 

Server name or the fully qualified domain name.

 

 

 

 

 

Creating Distribution Lists

The System Distribution Lists provide for forwarding voice mail messages to multiple recipients defined as list members. To forward a voice mail to all list members, a user needs to enter only the two-digit ID instead of entering numerous individual extensions.

You can create up to 100 distribution lists, each composed of up to 64 extensions. The extension list member can represent another distribution list.

Note: The system distribution lists discussed here are different from the extension distribution lists, which are configured through the phone sets or the AltiView or AltiAgent user applications.

To configure distribution lists, select System > Voice Mail Configuration, then click the Voice Mail Distribution List tab.

90AltiWare ACM 5.1 Administration Manual

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AltiGen comm ACM 5.1 Creating Distribution Lists, Synchronizing E-mail with Exchange, Postmaster Ext, Synchronize with