AltiGen comm ACM 5.1 manual To add a Feature Profile, Session Types

Chapter 4: System Configuration

Other Features:

#12 – Language Setting #38 – Outside Call Blocking #39 – Operator Offline #44 – Overhead Paging

#45 – Overhead Paging by Trunk #46 – Group Paging

#53 – Outgoing Workgroup #54 – Login Workgroup #56 – Logout Workgroup #59 – Workgroup Call Monitor #66 – Trace Collection

#73 – Silent System Call Park

#90 – Ready to Receive Workgroup Call #91 – Not Ready to Receive Workgroup Call

Session Types:

Specify whether or not to allow the following types of sessions for the extension: AltiView / AltiAgent / AltiSupervisor / AltiConsole / AltiGen SDK / IP Talk

Note: If the extension is an IP extension, #26 / #27 is still available, even if it is disabled in the extension’s feature profile.

To add a Feature Profile

By default, a System feature profile is assigned as 0. To add a new Feature Profile, click the Add button. The Add Feature Profile dialog box appears, where you can type in a Name for the feature profile.

Figure 17. Add Feature Profile dialog box

Note: When adding a feature profile, the system will automatically assign the lowest available number.

Select the check boxes for the AltiWare feature codes that you want to be associated with this feature profile, then click Apply.

After the System Administrator creates a Feature Profile, the Feature Profile can be assigned to a specific extension from the General page of Extension Configuration. (See “Setting Personal Information” on page 195 for more information on assigning a feature profile to an extension.)

Important: When assigning a feature profile (for example: 2 - Sales Group) to an extension in Extension Configuration, and this assigned feature profile is deleted on the Feature Profiles tab in System Configuration, if a new feature profile (for example: 2 - Marketing Group) is assigned that shares the same number, the extension will automatically be assigned to the new feature profile. So, it is important to note which extensions are assigned to certain feature profiles, especially when adding new profiles or deleting old ones.

78AltiWare ACM 5.1 Administration Manual