AltiGen comm ACM 5.1 Setting Parameters for Unusual VM Activity, Where Security Alerts Are Logged

Chapter 15: Extension Configuration

When the designated extension is notified, the system will play "Unusual call activity has been detected from Extension xxx. More than yy calls have been made from the extension's voice mail. Please verify with the extension user." Or "Unusual call activity has been detected from Extension xxx. The extension made more than a yyy-minute call from the extension's voice mail. Please verify with the extension user." The security notification will be made only once within a call.

Setting Parameters for Unusual VM Activity

To change the parameters for the number of calls or length of a call, you must add the following strings and values to the Windows registry:

•SecurityConnectionDuration (value range is from 1-1440 minutes [24 hours]). When the setting is out of range, the default of 120 minutes will be used.

•SecurityNumberOfCalls (value range is from 1-100 calls). When the setting is out of range, the default of 20 calls will be used.

Adding security values to the registry

To add one or both of the above security values to the Windows registry:

1.Choose Run from the Windows Start menu, type regedit, and click OK.

2.Go to HKEY_LOCAL_MACHINE\SOFTWARE\AltiGen Communications, Inc.\AltiWare\InitInfo.

3.On the right side of the Registry window, right-click and choose New > DWORD Value.

4.Type one of the security strings listed above, then double-click the entry.

5.Choose Decimal as the Base option.

6.Type the value you want (see the allowed range listed above) in the Value data text box, and click OK.

7.The value you enter appears in parentheses in the Data column.

8.For the values you entered in the registry to take effect, from the AltiWare Administrator menu, choose Diagnostic > Trace. The Trace Filter dialog box opens. Click the Minute Task button in the dialog box. Alternatively, you could restart the system for the values to take effect.

Note: To have access to the commands on the Diagnostic menu, you must first log into AltiWare Administrator with the password jazzy and then again with the administrator password.

Where Security Alerts Are Logged

Security alerts are logged to ...\AltiServ\Log\SecurityAlert.txt. The log includes date, time, extension number, pad number, and the alert reason. Emergency calls are also logged to this file. Following are some examples:

2007-02-04 08:30:25 Extension 212 made more than 20 calls from voicemail(1:2)

2007-02-04 16:00:50 Extension 395 made more than a 120-minute call from voicemail(0:6).

2007-02-18 09:05:32 Extension 395(2:3) made an emergency call-###.

Note: A SecurityAlert.txt file does not appear in the ...AltiServ\Log folder until a security alert event has created it.

AltiWare ACM 5.1 Administration Manual 211