AltiGen comm ACM 5.1 manual Max

Index

adding a 251 answer handling 260 business hours 253 busy call handling 259 call handling 258 configuration 249 configuring basic attibutes 251 mail management 253 queue management 262 setting hours 253

setting up membership 252 setup 250

single call handling 261 huntgroup hours 253

I

ID, server

changing length 343 impedance match, performing

163

impedance, definition 169 in call routing 175

in call routing rules 175 incall routing

Web IP calls 172 incoming call handling 172 incoming ring type 170 information only mailbox 207 installation

ACM Administrator 38 E1 ISDN PRI 415

E1 R2 CAS 403 error messages 38

installation ID 27 installation preparation 23 installation, AltiWare 21 installing

previous AltiWare version 38 installing a Channel Service Unit

(CSU) 141

integrating Exchange Server 359 inter-call delay, setting 205 intercom, enabling 197 Intranet 315

intranet pipe 332 configuring 334

IP addresses undefined 333

IP Cumulative Traffic Statistics window 356

IP device range adding 331

IP dialing table, configuring 336 IP extensions 194

IP network

defining address range 334 IP networks

defining 332 IP phone

copy from 238

display workgroup status 237 time display 234

IP Phone button 44

IP resource, missing from Current Resource Statistics window 432

IP Trunk Access 60

ISDN PRI switch mode, setting 136

ISDN setting TEI 139

ISP 315

J

Jam Bit 8 132 jitter

average statistic 357 Jitter Buffer 315 jitter buffer 330

G.711 330

G.723 330

G.729 330

L

language

DNIS routing to 109 enabling #12 107

rules AltiWare follows 110 setting in extension config 196

languages

configuring extension 107 enabling in AA 106 other, configuring 105

LCR, configuring 352

least cost routing, configuring 352

license

activation & registration 27 licenses (table) 23 limitations

Alti-Mobile Extension 247

line loss, acceptable range 165 line park 217, 237

line park, configuration 267 line properties

Quantum 199

live call handling, enabling 218 local network

defining 333

location format for trunks 46 log file, security alert 211 logging outbound workgroup calls

205 login 41

login failed, AltiEnterprise Manag-

er 325 logout 41 loop start 169

M

mail forwarding

setting extension for 208 mail management

for extensions 206 for workgroups 286

mailbox 206 information only 207 size 209, 255, 288

mailbox capacities 209, 255, 288 main menu 42

main number 53 making a connection

difficulty with 431 Manager Extension 53

MAX

channel group info 144 MDMF (Multiple Data Message

Format) 200, 201 measuring Rx level of trunk chan-

nel 164

media path, about 142 MeetMe button 44 MeetMe Conference

appointing an admin 306 configuring 306

e-mail template, modifying 312

overview 305 using 306

menu selection

advanced queue management 301

menu, AltiAdmin main 42 message

length 209, 255, 288 maximum number of 209, 255,

288

notification 210, 256 schedule 213, 258, 291

notification for workgroup 289 notification options, setting

212

notification timing, setting 212 notification type 257, 290 playback 208, 255, 288 retention 209, 255, 288

message notification setting 209

message playback options 208 message waiting

FSK-based 200 tone-based 200

436AltiWare ACM 5.1 Administration Manual