AltiGen comm ACM 5.1 manual IP Cumulative Traffic Statistics

Chapter 26: System Report Management

The system summary report displays:

•Extension Summary—Configured extensions in the system, including Extension number, Last Name, First Name, SMTP/POP3 E-mail name, Slot (Logical board ID), and Channel.

•Group Summary—Configured workgroups and hunt groups in the system. When you select a group, agents belonging to that group are displayed in the Member window.

•Trunk Summary—Configured trunks in the system, including trunk location (Board ID : Channel Number) and trunk access code assignment.

•Messaging Usage—Message count and storage usage for each mail box. Cick the Refresh button to update the message count and storage size information.

You can print this report by clicking the Print button.

IP Cumulative Traffic Statistics

To view a report of all cumulative IP traffic, click Reports > IP Traffic Statistics. The IP Cumulative Traffic Statistics window displays IP trunk traffic information for all calls:

Figure 2. IP Cumulative Traffic Statistics window

This window displays the following data:

Parameter	Description
Internet Address	The IP address of the VoIP system or device.
Packets Sent	Number of voice packets sent to other systems over
	the public or private IP network.
Packets Received	Number of voice packets received from other
	systems over the public or private IP network.
Bytes Sent	Total size (in bytes) of all voice packets sent to other
	systems over the public or private IP network.
Bytes Received	Total size (in bytes) of all voice packets received
	from other systems over the public or private IP
	network.

356AltiWare ACM 5.1 Administration Manual