AltiGen comm ACM 5.1 manual Changing an Extension’s Scope from Global to Local

Chapter 25: Enterprise VoIP Network Management

Changing an Extension’s Scope from Global to Local

If you want to change an extension's scope from Global to Local, you can highlight the extension and click the Change All Global to Local button. This extension's scope in other member systems will be impacted after Global is changed to Local. Using the previous case as an example, you may encounter one of the following situations when changing an extension's scope from Global to Local.

Situation 1: One Global and no conflict

Before you make the change, extension 100’s scope is as follows:

Ext.	System A	System B	System C
100	Global	Remote	Remote

After you change extension 100 to Local, the scope of 100 will be:

Ext.	System A	System B	System C
100	Local	Not Found	Not Found

Note: After you make the change, users in Systems B and C cannot dial and ring extension 100. Only System A users can call local extension 100.

Situation 2: One or more Global with conflict

Before you make the change, the scope of extensions 403 and 404 is as follows:

Ext.	System A	System B	System C
403	Global	Local	Local
404	Global	Global	Local

After you change the two extensions to Local, their scope will be:

AltiWare ACM 5.1 Administration Manual 349