Manuals / Apex Digital / Lawn and Garden / Portable Generator

Apex Digital 5708009-C manual Ae Customer Support, 2. Global Support Locations, E105, E111

Models: 5708009-C

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Apex 1 to 5.5 kW Generator

Table 6-1.Error Code Table (Continued)

Error Code	Error Code Description	Solution

E105	This indicates a configuration error.	Call AE Global
User setpoint		Support.
User setpoint
scale factor
does not match

E111	This indicates a configuration error.	Call AE Global
Overtemp		Support.
Overtemp
warning or
shutdown value
is out of range

AE CUSTOMER SUPPORT

Please contact one of the following offices if you have questions:

Table 6-2.Global Support Locations

	Office	Telephone

	AE, World Headquarters	Phone: 800.446.9167 or
	1625 Sharp Point Drive	970.221.0108 or
	1625 Sharp Point Drive	970.221.0156
	Fort Collins, CO 80525 USA	970.221.0156
	Fort Collins, CO 80525 USA
		Fax: 970.407.5981
		Email: technical.support@aei.com

	AE, Voorhees, NJ	Phone: 800.275.6971 or
	1007 Laurel Oak Road	856.627.6100
	1007 Laurel Oak Road
	Voorhees, NJ 08043 USA	Fax: 856.627.6159

	AE, California	Phone: 408.263.8784
	491 Montague Expressway	Fax: 408.263.8992
	Milpitas, CA 95035 USA

	AE, Austin	Phone: 512.231.4200
	8900 Cameron Road	Fax: 512.719-9042
	Suite 100
	Austin, TX 78754

5708009-C

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Apex Digital 5708009-C manual Ae Customer Support, 2. Global Support Locations, 1. Error Code Table Continued, E105, E111

Contents

VQM9 #RGZ6/GPGTCVQTGDTWCT MANUALPage 7UGT/CPWCN #RGZTMGPGTCVQT VQM95708009-C Trademarks Chapter 3. Specifications Table of ContentsChapter 1. Introduction Chapter 2. TheoryChapter 4. Interfaces and Indicators Chapter 5. Installation, Setup, and OperationCommand Status Response CSR Codes-RS-232, AE Bus Host Chapter 6. Troubleshooting and Customer Support 5708009-C Advanced EnergyList of Figures 5708009-C Advanced EnergyList of Tables 5708009-C Advanced EnergyUnderstanding PIN Numbers and Apex Configuration USING THIS MANUAL TO FIND INFORMATION FOR YOUR GENERATORIntroduction READ THIS SECTIONFigure 1-1. Serial number identification tag Using the PIN to Locate Information in the ManualFigure 1-2. Example configuration note Using the PIN to Identify Apex OptionsTable 1-1. Apex PIN Positions and Associated Options Apex FeatureOptions, Descriptions, and Cross-References Table 1-1. Apex PIN Positions and Associated Options Continued Apex FeatureOptions, Descriptions, and Cross-References Apex Feature Table 1-1. Apex PIN Positions and Associated Options ContinuedOptions, Descriptions, and Cross-References Apex Feature Table 1-1. Apex PIN Positions and Associated Options ContinuedOptions, Descriptions, and Cross-References Apex Feature Table 1-1. Apex PIN Positions and Associated Options ContinuedOptions, Descriptions, and Cross-References INTERPRETING THE MANUAL AND UNIT LABELS Type ConventionsTable 1-1. Apex PIN Positions and Associated Options Continued The following symbols could appear on labels on your unit Icons SymbolsHigh voltage Protective earth ground Earth ground CE label Capacitor charge Hazardous Voltage Short circuit protectedApex 1 to 5.5 kW Generator 5708009-CPRODUCT SAFETY/COMPLIANCE SAFETYTable 1-3. Safety Directives and StandardsTable 1-2. Electromagnetic Compatibility EMC EMC measurements verified by TÜV Product Services CertificationCertain options of this product are certified by Canadian Standards Association CSA NRTL/CINSTALLATION REQUIREMENTS Conditions of Use GENERAL DESCRIPTION TheoryFUNCTIONAL DESCRIPTION RegulationOptional Water Solenoid InterlockGrounding ProtectionFigure 2-1. Theory of operation block diagram Table 2-1. Block Diagram ExplanationMeasure 5708009-C Advanced EnergyPHYSICAL SPECIFICATIONS SpecificationsTable 3-1. Physical Specifications PIN Option-SpecificationDescription AC power input connector Table 3-1. Physical Specifications ContinuedRF output connector RF Connector locationPIN Option-Specification Table 3-1. Physical Specifications ContinuedWater control connectors connectorInput Power Specifications ELECTRICAL SPECIFICATIONSTable 3-2. Input Power Specifications Table 3-1. Physical Specifications ContinuedOutput Electrical Specifications Table 3-2. Input Power Specifications ContinuedTable 3-3. Output Specifications Table 3-3. Output Specifications Continued PIN Option and SpecificationDescription PIN Option and Specification Table 3-3. Output Specifications ContinuedOutput power regulation accuracy DescriptionOther Electrical Specifications Table 3-4. Other Electrical SpecificationsTable 3-3. Output Specifications Continued Table 3-4. Other Electrical Specifications Continued COOLING SPECIFICATIONSTable 3-5. Cooling Specification TemperatureTable 3-5. Cooling Specification Continued Heat removalContaminates Figure 3-1. Flow Rate vs. Pressure Drop Graphical Representations of Flow RateFlow GPM PSI , y xn5513 Figure 3-2. Water flow vs. Inlet Temperature3013 1513Table 3-6. Climatic Specifications ENVIRONMENTAL SPECIFICATIONSTable 3-7. Environmental Specifications OvervoltageInterfaces and Indicators Figure 4-1. User Port connector 25 Pin APEX Standard APEX USER PORT OPTIONS25-Pin Apex Standard User Port SATISFYING MINIMAL REQUIREMENTS FOR THE 25-PIN USER PORT INTERFACE CABLING REQUIREMENTS FOR 25-PIN USER PORTPIN DESCRIPTIONS FOR THE 25-PIN USER PORT Type Table 4-1. User Port 25-Pin APEX Standard Pin DescriptionsTable 4-1. User Port 25-Pin APEX Standard Pin Descriptions Continued RF PWR ONSETPOINT Signal SignalDC BIAS/POWER Table 4-1. User Port 25-Pin APEX Standard Pin Descriptions ContinuedSignal SignalTable 4-1. User Port 25-Pin APEX Standard Pin Descriptions Continued ReturnSignal SignalTable 4-1. User Port 25-Pin APEX Standard Pin Descriptions Continued ReturnSignal WIRING DIAGRAMS FOR THE STANDARD 25-PIN USER PORTSignal Table 4-1. User Port 25-Pin APEX Standard Pin Descriptions ContinuedWiring Diagram 4-2. RFL PWR monitor pins 2 and Wiring Diagram 4-1. Forward/Load power monitor pins 3 andAdvanced Energy 4-10Wiring Diagram 4-4. DC Bias Input pins 7 and Wiring Diagram 4-3. Setpoint pins 5 andApex 1 to 5.5 kW Generator 5708009-CWiring Diagram 4-6. DC Bias/Power Regulation pins 6 and Wiring Diagram 4-5. RF Power On pins 4 andAdvanced Energy 4-12Wiring Diagram 4-8. Setpoint Status pins 14 and Wiring Diagram 4-7. FWD/Load Power Regulation pins 8 andApex 1 to 5.5 kW Generator 5708009-CWiring Diagram 4-10. DC Bus OK pins 24 and Wiring Diagram 4-9. Overtemp pins 22 andAdvanced Energy 4-14Wiring Diagram 4-12. Interlock Loop pins 10 and Wiring Diagram 4-11. CEX Lock pins 12 andApex 1 to 5.5 kW Generator 5708009-C15-Pin User Port Exclusive-Option D Wiring Diagram 4-13. +15 Vdc pins 13 andFigure 4-2. User port connector 15 Pin Exclusive for configuration D SATISFYING MINIMAL REQUIREMENTS FOR OPTION D 15-PIN USER PORTINTERFACE CABLING REQUIREMENTS FOR OPTION D USER PORT PIN DESCRIPTIONS FOR OPTION D USER PORT reference Signal WIRING DIAGRAMS FOR OPTION D 15-PIN USER PORTSignal ReturnWiring Diagram 4-15. Reflected power monitor pins 2 and Wiring Diagram 4-14. Forward/Load Power monitor pins 3 andApex 1 to 5.5 kW Generator 5708009-CWiring Diagram 4-17. RF power enable pins 4 and Wiring Diagram 4-16. Forward/Load Power setpoint pins 5 andAdvanced Energy 4-22Wiring Diagram 4-19. Power limit status pins 1 and Wiring Diagram 4-18. RF on status pins 7 andApex 1 to 5.5 kW Generator 5708009-CWiring Diagram 4-21. RF on bias pins 9 and Wiring Diagram 4-20. External bias pins 8 andAdvanced Energy 4-24Wiring Diagram 4-23. Interlock pins 11 and Wiring Diagram 4-22. FWD/LOAD Power Regulation pins 13 andApex 1 to 5.5 kW Generator 5708009-C15-Pin User Port Exclusive-Option E Figure 4-3. User Port connector 15 pin exclusive for Configuration EINTERFACE CABLING REQUIREMENTS FOR OPTION E USER PORT SATISFYING MINIMAL REQUIREMENTS FOR OPTION E 15-PIN USER PORTPIN DESCRIPTION FOR OPTION E USER PORT Apex 1 to 5.5 kW GeneratorPOWER MONITOR REFLECTED POWER+24V User Provided MONITORSignal SignalReturn NameSignal SignalReturn NameSignal SignalReturn NameSignal WIRING DIAGRAMS FOR OPTION E USER PORTSignal ReturnWiring Diagram 4-25. Reflected power monitor pins 2 and Wiring Diagram 4-24. DeviceNet LEDs pins 1,10,13,14 andApex 1 to 5.5 kW Generator 5708009-CWiring Diagram 4-27. RF Power Enable pin 4 and Wiring Diagram 4-26. Forward/Load Power Monitor pins 3 andAdvanced Energy 4-34Wiring Diagram 4-29. RF on status pins 7 and Wiring Diagram 4-28. Forward/Load Power Setpoint pins 5 andApex 1 to 5.5 kW Generator 5708009-CWiring Diagram 4-31. Interlock pins 11 and Wiring Diagram 4-30. +15 Vdc pins 9 andAdvanced Energy 4-36APEX HOST PORT OPTIONS Host Port-RS-232 With AE BusRS-232, AE Bus Host port option To Connect the Computer to the Apex unit Figure 4-4. RS-232, AE Bus Host port connectorRS-232, AE BUS HOST PORT CABLING REQUIREMENTS COMMUNICATING THROUGH THE RS-232, AE BUS HOST PORTTable 4-4. RS-232, AE Bus Host Port Pin Descriptions Figure 4-5. Graphic representation of a RS-232, AE Bus message packet AE BUS PROTOCOLHeader CommandOptional Length Byte Data Data BytesChecksum CREATING AN IDEAL COMMUNICATIONS TRANSACTIONFigure 4-6. AE Bus communications transaction HOST/APEX COMMUNICATIONS TRANSACTION EXAMPLE Figure 4-7. AE Bus communications transaction example COMMAND STATUS RESPONSE CSR CODES-RS-232, AE BUS HOSTTable 4-5. CSR Codes for RS-232, AE Bus Host ValueTable 4-6. Host Port Commands for RS-232 with AE Bus COMMAND SET FOR THE RS-232, AE BUS HOST PORTTable 4-5. CSR Codes for RS-232, AE Bus Host Host DataCommand Table 4-6. Host Port Commands for RS-232 with AE Bus Continuedtimer Number ofCommand Table 4-6. Host Port Commands for RS-232 with AE Bus Continuedtimeout Number ofCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedNumber of Number ofCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedNumber of Number ofCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedTable 4-6. Host Port Commands for RS-232 with AE Bus Continued output onoutput Command Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedNumber of Number ofdata Table 4-6. Host Port Commands for RS-232 with AE Bus Continued219 Returns the condensed snapshot of generator Table 4-6. Host Port Commands for RS-232 with AE Bus Continued Host Port-Profibussnapshot of cont’dFigure 4-8. Host port connector with Profibus Table 4-7. Profibus Host Port PinsAE PROFIBUS PROTOCOL Setting the Network Address with the Profibus DIP Switch Profibus Type Files GSD FilesTable 4-7. Profibus Host Port Pins Profibus Watch Dog Timer Profibus Master Reset CommandProfibus Termination Profibus Baud RateProfibus Data Consistency Profibus-Specific ErrorsTable 4-8. Configuration of Download Bytes Outbytes PROFIBUS/APEX SOFTWARE COMMANDSTable 4-9. Configuration of Profibus Upload Packet Inbytes Profibus Download PacketTable 4-9. Configuration of Profibus Upload Packet Inbytes Table 4-10. Upload Status BytesByte DescriptionApex 1 to 5.5 kW Generator 5708009-C4-65 Table 4-11. Profibus Host Port Commands PROFIBUS COMMAND SETTable 4-11. Profibus Host Port Commands Continued lifeallowable Command Table 4-11. Profibus Host Port Commands ContinuedDescription Number ofCommand Table 4-11. Profibus Host Port Commands ContinuedDescription Number ofCommand Table 4-11. Profibus Host Port Commands ContinuedDescription Number ofCommand Table 4-11. Profibus Host Port Commands ContinuedDescription Number ofFigure 4-9. DeviceNet connector Table 4-12. Host Port DeviceNet PinsHost Port-DeviceNet Table 4-13. DeviceNet Voltage Ranges DEVICENET INTERFACE CHARACTERISTICSTable 4-12. Host Port DeviceNet Pins CANHDEVICENET CONTROL PANEL LEDS DEVICENET ROTARY SWITCHES BAUD RATE AND ADDRESSINGDevicenet Module Status LED Figure 4-10. DeviceNet control panelDevicenet Network Status LED Table 4-14. MOD Status LEDTable 4-15. Network Status LED Table 4-15. Network Status LED Continued DEVICENET OPERATIONDeviceNet Poll Command Message Table 4-16. Poll Command MessageDeviceNet Response Message Byte Table 4-17. Response MessageTable 4-18. LED Status Indicators APEX STATUS INDICATORS LEDSPOWER LIMIT AC ONAPEX PANEL ILLUSTRATIONS Table 4-18. LED Status Indicators ContinuedALARM OVERTEMPLED status indicators may be absent or on the rear panel Figure 4-11. Front PanelUser port connector varies Circuit breaker optional Host port connectorLED status indicators may be absent or on the rear panel Figure 4-12. Rear panelOutput connector varies may be on front panel Advanced EnergyINSTALLING THE GENERATOR Installation, Setup, and OperationUnpacking GroundingDo not attempt to turn on power until the generator is grounded Spacing RequirementsFigure 5-1. Apex dimensions Apex 1 to 5.5 kW Generator5708009-C Installing the Optional Water Control Connecting Cooling WaterMounting the Generator To Connect Cooling WaterFigure 5-2. Water control connector Connecting Output PowerFigure 5-3. Optional water solenoid connector Table 5-1. Water Control Connector PinsFigure 5-4. Output connector Connecting Input PowerODU CONNECTOR Figure 5-5. ODU input connector NONTERMINATED, FOUR-CONDUCTOR PIGTAILTable 5-2. ODU Pin Descriptions Table 5-3. Nonterminated, Four-Conductor Pin Descriptions HARTING TYPE HAN-Q CONNECTOR1 Phase black 2 Phase black 3 Phase black Ground Green or Green/yellow stripeConnecting I/O and Auxiliary Connectors Figure 5-6. Harting type Han-Q connectorTable 5-4. Harting Type Han-Q Pin Descriptions TO CONTROL THE GENERATOR THROUGH A HOST PORT TO CONTROL THE GENERATOR THROUGH A USER PORTFIRST TIME OPERATION TO USE THE COMMON EXCITER CEX FEATURE OPTIONALNORMAL OPERATION UNDERSTANDING AND SETTING UP PULSING OUTPUTEnabling and Setting Pulsing Understanding PulsingPulsing option Troubleshooting and Customer Support TROUBLESHOOTING GUIDEChecks with the Power Off 6. Ensure ground connections are adequate and secure 2. Is the Alarm LED lit? Troubleshooting Questions1. Is the AC On LED lit? 3. Is the Overtemp LED flashing?Alarm LED Lit TROUBLESHOOTING PROCEDURESAC On LED not Lit Overtemp LED on SolidPower Limit LED is Lit Interlock LED is not LitRF ON LED Flashing External Load Checks - Open/Short RF Output Path Table 6-1. Error Code Table ERROR CODESError Code Error Code DescriptionE011 Table 6-1. Error Code Table ContinuedE012 E016Error Code Table 6-1. Error Code Table ContinuedError Code Description SolutionError Code Table 6-1. Error Code Table ContinuedError Code Description SolutionTable 6-2. Global Support Locations AE CUSTOMER SUPPORTTable 6-1. Error Code Table Continued E105Table 6-2. Global Support Locations Continued RETURNING UNITS FOR REPAIRAuthorized Returns WARRANTYWarranty Statement Numerics Symbols4-21 4-22filing a claim command data data bytes 4-41 header optional length byte4-13 4-394-32 1 VSWR loads1 VSWR loads 4-324-16 4-26terminal pin descriptions non-terminated 3m and 12’ pigtail authorized returns returning units 6-13 statement