Manuals / Apex Digital / Lawn and Garden / Portable Generator

Apex Digital 5708009-C manual 1. Error Code Table Continued, E011, E012, E016, E017

Models: 5708009-C

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Table 6-1.Error Code Table (Continued)

Advanced Energy®

Table 6-1.Error Code Table (Continued)

Error Code		Error Code Description	Solution

E009 contactor		This contactor is part of the input section that	Call AE Global
failed to close		follows the interlock condition. The contactor is	Support.
		closed when the interlocks are satisfied and open
		when an interlock is open. If the interlocks are
		satisfied and the contactor does not close, this error
		code is reported.

E011	Low	The bus voltage is basically rectified input voltage.	Send RF OFF
bus voltage		If the bus voltage measures too low (E011) or too	command to reset the
limit		high (E012), then the input voltage is too low or	error code. If you
		high, respectively.	receive one of these
			error codes, make
			sure that input
			voltage is within
			specification see
			“Electrical
			Specifications” on
			page 3-5 and send a
			RF off command to
			reset the error code.

E012		The bus voltage is basically rectified input voltage.	If you receive one of
High bus		If the bus voltage measures too low (E011) or too	these error codes,
voltage limit		high (E012), then the input voltage is too low or	make sure that your
		high, respectively.	input voltage is
			within specification
			see “Electrical
			Specifications” on
			page 3-5 and send
			RF OFF command to
			reset the error code.

E016		This usually indicates an internal failure.	Call AE Global
Current limit			Support

E017		This verifies that the option called out in PIN	Call AE Global
EEPROM		position 6 is actually installed.	Support.
failure

6-8

5708009-C

Image 150

Apex Digital 5708009-C manual 1. Error Code Table Continued, E011, E012, E016, E017

Contents

GDTWCT #RGZ6/GPGTCVQTVQM9 MANUALPage 7UGT/CPWCN #RGZTMGPGTCVQT VQM95708009-C Trademarks Chapter 1. Introduction Table of ContentsChapter 3. Specifications Chapter 2. TheoryChapter 4. Interfaces and Indicators Chapter 5. Installation, Setup, and OperationCommand Status Response CSR Codes-RS-232, AE Bus Host Chapter 6. Troubleshooting and Customer Support Advanced Energy 5708009-CList of Figures Advanced Energy 5708009-CList of Tables Advanced Energy 5708009-CIntroduction USING THIS MANUAL TO FIND INFORMATION FOR YOUR GENERATORUnderstanding PIN Numbers and Apex Configuration READ THIS SECTIONUsing the PIN to Locate Information in the Manual Figure 1-1. Serial number identification tagUsing the PIN to Identify Apex Options Figure 1-2. Example configuration noteTable 1-1. Apex PIN Positions and Associated Options Apex FeatureOptions, Descriptions, and Cross-References Table 1-1. Apex PIN Positions and Associated Options Continued Apex FeatureOptions, Descriptions, and Cross-References Apex Feature Table 1-1. Apex PIN Positions and Associated Options ContinuedOptions, Descriptions, and Cross-References Apex Feature Table 1-1. Apex PIN Positions and Associated Options ContinuedOptions, Descriptions, and Cross-References Apex Feature Table 1-1. Apex PIN Positions and Associated Options ContinuedOptions, Descriptions, and Cross-References INTERPRETING THE MANUAL AND UNIT LABELS Type ConventionsTable 1-1. Apex PIN Positions and Associated Options Continued Icons Symbols The following symbols could appear on labels on your unitApex 1 to 5.5 kW Generator Capacitor charge Hazardous Voltage Short circuit protectedHigh voltage Protective earth ground Earth ground CE label 5708009-CSAFETY PRODUCT SAFETY/COMPLIANCETable 1-3. Safety Directives and StandardsTable 1-2. Electromagnetic Compatibility EMC Certain options of this product are certified by CertificationEMC measurements verified by TÜV Product Services Canadian Standards Association CSA NRTL/CINSTALLATION REQUIREMENTS Conditions of Use FUNCTIONAL DESCRIPTION TheoryGENERAL DESCRIPTION RegulationGrounding InterlockOptional Water Solenoid ProtectionFigure 2-1. Theory of operation block diagram Table 2-1. Block Diagram ExplanationMeasure Advanced Energy 5708009-CSpecifications PHYSICAL SPECIFICATIONSTable 3-1. Physical Specifications PIN Option-SpecificationDescription RF output connector Table 3-1. Physical Specifications ContinuedAC power input connector RF Connector locationWater control connectors Table 3-1. Physical Specifications ContinuedPIN Option-Specification connectorTable 3-2. Input Power Specifications ELECTRICAL SPECIFICATIONSInput Power Specifications Table 3-1. Physical Specifications ContinuedOutput Electrical Specifications Table 3-2. Input Power Specifications ContinuedTable 3-3. Output Specifications Table 3-3. Output Specifications Continued PIN Option and SpecificationDescription Output power regulation accuracy Table 3-3. Output Specifications ContinuedPIN Option and Specification DescriptionOther Electrical Specifications Table 3-4. Other Electrical SpecificationsTable 3-3. Output Specifications Continued Table 3-5. Cooling Specification COOLING SPECIFICATIONSTable 3-4. Other Electrical Specifications Continued TemperatureTable 3-5. Cooling Specification Continued Heat removalContaminates Flow GPM Graphical Representations of Flow RateFigure 3-1. Flow Rate vs. Pressure Drop PSI , y xn3013 Figure 3-2. Water flow vs. Inlet Temperature5513 1513Table 3-7. Environmental Specifications ENVIRONMENTAL SPECIFICATIONSTable 3-6. Climatic Specifications OvervoltageInterfaces and Indicators Figure 4-1. User Port connector 25 Pin APEX Standard APEX USER PORT OPTIONS25-Pin Apex Standard User Port SATISFYING MINIMAL REQUIREMENTS FOR THE 25-PIN USER PORT INTERFACE CABLING REQUIREMENTS FOR 25-PIN USER PORTPIN DESCRIPTIONS FOR THE 25-PIN USER PORT Table 4-1. User Port 25-Pin APEX Standard Pin Descriptions TypeTable 4-1. User Port 25-Pin APEX Standard Pin Descriptions Continued RF PWR ONSETPOINT DC BIAS/POWER SignalSignal Table 4-1. User Port 25-Pin APEX Standard Pin Descriptions ContinuedTable 4-1. User Port 25-Pin APEX Standard Pin Descriptions Continued SignalSignal ReturnTable 4-1. User Port 25-Pin APEX Standard Pin Descriptions Continued SignalSignal ReturnSignal WIRING DIAGRAMS FOR THE STANDARD 25-PIN USER PORTSignal Table 4-1. User Port 25-Pin APEX Standard Pin Descriptions ContinuedAdvanced Energy Wiring Diagram 4-1. Forward/Load power monitor pins 3 andWiring Diagram 4-2. RFL PWR monitor pins 2 and 4-10Apex 1 to 5.5 kW Generator Wiring Diagram 4-3. Setpoint pins 5 andWiring Diagram 4-4. DC Bias Input pins 7 and 5708009-CAdvanced Energy Wiring Diagram 4-5. RF Power On pins 4 andWiring Diagram 4-6. DC Bias/Power Regulation pins 6 and 4-12Apex 1 to 5.5 kW Generator Wiring Diagram 4-7. FWD/Load Power Regulation pins 8 andWiring Diagram 4-8. Setpoint Status pins 14 and 5708009-CAdvanced Energy Wiring Diagram 4-9. Overtemp pins 22 andWiring Diagram 4-10. DC Bus OK pins 24 and 4-14Apex 1 to 5.5 kW Generator Wiring Diagram 4-11. CEX Lock pins 12 andWiring Diagram 4-12. Interlock Loop pins 10 and 5708009-CWiring Diagram 4-13. +15 Vdc pins 13 and 15-Pin User Port Exclusive-Option DFigure 4-2. User port connector 15 Pin Exclusive for configuration D SATISFYING MINIMAL REQUIREMENTS FOR OPTION D 15-PIN USER PORTINTERFACE CABLING REQUIREMENTS FOR OPTION D USER PORT PIN DESCRIPTIONS FOR OPTION D USER PORT reference Signal WIRING DIAGRAMS FOR OPTION D 15-PIN USER PORTSignal ReturnApex 1 to 5.5 kW Generator Wiring Diagram 4-14. Forward/Load Power monitor pins 3 andWiring Diagram 4-15. Reflected power monitor pins 2 and 5708009-CAdvanced Energy Wiring Diagram 4-16. Forward/Load Power setpoint pins 5 andWiring Diagram 4-17. RF power enable pins 4 and 4-22Apex 1 to 5.5 kW Generator Wiring Diagram 4-18. RF on status pins 7 andWiring Diagram 4-19. Power limit status pins 1 and 5708009-CAdvanced Energy Wiring Diagram 4-20. External bias pins 8 andWiring Diagram 4-21. RF on bias pins 9 and 4-24Apex 1 to 5.5 kW Generator Wiring Diagram 4-22. FWD/LOAD Power Regulation pins 13 andWiring Diagram 4-23. Interlock pins 11 and 5708009-CFigure 4-3. User Port connector 15 pin exclusive for Configuration E 15-Pin User Port Exclusive-Option EPIN DESCRIPTION FOR OPTION E USER PORT SATISFYING MINIMAL REQUIREMENTS FOR OPTION E 15-PIN USER PORTINTERFACE CABLING REQUIREMENTS FOR OPTION E USER PORT Apex 1 to 5.5 kW Generator+24V User Provided REFLECTED POWERPOWER MONITOR MONITORReturn SignalSignal NameReturn SignalSignal NameReturn SignalSignal NameSignal WIRING DIAGRAMS FOR OPTION E USER PORTSignal ReturnApex 1 to 5.5 kW Generator Wiring Diagram 4-24. DeviceNet LEDs pins 1,10,13,14 andWiring Diagram 4-25. Reflected power monitor pins 2 and 5708009-CAdvanced Energy Wiring Diagram 4-26. Forward/Load Power Monitor pins 3 andWiring Diagram 4-27. RF Power Enable pin 4 and 4-34Apex 1 to 5.5 kW Generator Wiring Diagram 4-28. Forward/Load Power Setpoint pins 5 andWiring Diagram 4-29. RF on status pins 7 and 5708009-CAdvanced Energy Wiring Diagram 4-30. +15 Vdc pins 9 andWiring Diagram 4-31. Interlock pins 11 and 4-36APEX HOST PORT OPTIONS Host Port-RS-232 With AE BusRS-232, AE Bus Host port option Figure 4-4. RS-232, AE Bus Host port connector To Connect the Computer to the Apex unitRS-232, AE BUS HOST PORT CABLING REQUIREMENTS COMMUNICATING THROUGH THE RS-232, AE BUS HOST PORTTable 4-4. RS-232, AE Bus Host Port Pin Descriptions AE BUS PROTOCOL Figure 4-5. Graphic representation of a RS-232, AE Bus message packetOptional Length Byte CommandHeader Data Data BytesChecksum CREATING AN IDEAL COMMUNICATIONS TRANSACTIONFigure 4-6. AE Bus communications transaction HOST/APEX COMMUNICATIONS TRANSACTION EXAMPLE Table 4-5. CSR Codes for RS-232, AE Bus Host COMMAND STATUS RESPONSE CSR CODES-RS-232, AE BUS HOSTFigure 4-7. AE Bus communications transaction example ValueTable 4-5. CSR Codes for RS-232, AE Bus Host COMMAND SET FOR THE RS-232, AE BUS HOST PORTTable 4-6. Host Port Commands for RS-232 with AE Bus Host Datatimer Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Number oftimeout Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Number ofNumber of Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Number ofTable 4-6. Host Port Commands for RS-232 with AE Bus Continued CommandTable 4-6. Host Port Commands for RS-232 with AE Bus Continued CommandNumber of Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Number ofTable 4-6. Host Port Commands for RS-232 with AE Bus Continued CommandTable 4-6. Host Port Commands for RS-232 with AE Bus Continued CommandTable 4-6. Host Port Commands for RS-232 with AE Bus Continued CommandTable 4-6. Host Port Commands for RS-232 with AE Bus Continued output onoutput Number of Table 4-6. Host Port Commands for RS-232 with AE Bus ContinuedCommand Number ofdata Table 4-6. Host Port Commands for RS-232 with AE Bus Continued219 Returns the condensed snapshot of generator snapshot of Host Port-ProfibusTable 4-6. Host Port Commands for RS-232 with AE Bus Continued cont’dFigure 4-8. Host port connector with Profibus Table 4-7. Profibus Host Port PinsAE PROFIBUS PROTOCOL Setting the Network Address with the Profibus DIP Switch Profibus Type Files GSD FilesTable 4-7. Profibus Host Port Pins Profibus Termination Profibus Master Reset CommandProfibus Watch Dog Timer Profibus Baud RateProfibus-Specific Errors Profibus Data ConsistencyTable 4-9. Configuration of Profibus Upload Packet Inbytes PROFIBUS/APEX SOFTWARE COMMANDSTable 4-8. Configuration of Download Bytes Outbytes Profibus Download PacketByte Table 4-10. Upload Status BytesTable 4-9. Configuration of Profibus Upload Packet Inbytes DescriptionApex 1 to 5.5 kW Generator 5708009-C4-65 PROFIBUS COMMAND SET Table 4-11. Profibus Host Port CommandsTable 4-11. Profibus Host Port Commands Continued lifeallowable Description Table 4-11. Profibus Host Port Commands ContinuedCommand Number ofDescription Table 4-11. Profibus Host Port Commands ContinuedCommand Number ofDescription Table 4-11. Profibus Host Port Commands ContinuedCommand Number ofDescription Table 4-11. Profibus Host Port Commands ContinuedCommand Number ofFigure 4-9. DeviceNet connector Table 4-12. Host Port DeviceNet PinsHost Port-DeviceNet Table 4-12. Host Port DeviceNet Pins DEVICENET INTERFACE CHARACTERISTICSTable 4-13. DeviceNet Voltage Ranges CANHDevicenet Module Status LED DEVICENET ROTARY SWITCHES BAUD RATE AND ADDRESSINGDEVICENET CONTROL PANEL LEDS Figure 4-10. DeviceNet control panelDevicenet Network Status LED Table 4-14. MOD Status LEDTable 4-15. Network Status LED DEVICENET OPERATION Table 4-15. Network Status LED ContinuedDeviceNet Poll Command Message Table 4-16. Poll Command MessageDeviceNet Response Message Table 4-17. Response Message BytePOWER LIMIT APEX STATUS INDICATORS LEDSTable 4-18. LED Status Indicators AC ONALARM Table 4-18. LED Status Indicators ContinuedAPEX PANEL ILLUSTRATIONS OVERTEMPUser port connector varies Circuit breaker optional Figure 4-11. Front PanelLED status indicators may be absent or on the rear panel Host port connectorOutput connector varies may be on front panel Figure 4-12. Rear panelLED status indicators may be absent or on the rear panel Advanced EnergyUnpacking Installation, Setup, and OperationINSTALLING THE GENERATOR GroundingSpacing Requirements Do not attempt to turn on power until the generator is groundedFigure 5-1. Apex dimensions Apex 1 to 5.5 kW Generator5708009-C Mounting the Generator Connecting Cooling WaterInstalling the Optional Water Control To Connect Cooling WaterFigure 5-3. Optional water solenoid connector Connecting Output PowerFigure 5-2. Water control connector Table 5-1. Water Control Connector PinsConnecting Input Power Figure 5-4. Output connectorODU CONNECTOR Figure 5-5. ODU input connector NONTERMINATED, FOUR-CONDUCTOR PIGTAILTable 5-2. ODU Pin Descriptions 1 Phase black 2 Phase black 3 Phase black HARTING TYPE HAN-Q CONNECTORTable 5-3. Nonterminated, Four-Conductor Pin Descriptions Ground Green or Green/yellow stripeConnecting I/O and Auxiliary Connectors Figure 5-6. Harting type Han-Q connectorTable 5-4. Harting Type Han-Q Pin Descriptions TO CONTROL THE GENERATOR THROUGH A USER PORT TO CONTROL THE GENERATOR THROUGH A HOST PORTTO USE THE COMMON EXCITER CEX FEATURE OPTIONAL FIRST TIME OPERATIONUNDERSTANDING AND SETTING UP PULSING OUTPUT NORMAL OPERATIONEnabling and Setting Pulsing Understanding PulsingPulsing option Troubleshooting and Customer Support TROUBLESHOOTING GUIDEChecks with the Power Off 6. Ensure ground connections are adequate and secure 1. Is the AC On LED lit? Troubleshooting Questions2. Is the Alarm LED lit? 3. Is the Overtemp LED flashing?AC On LED not Lit TROUBLESHOOTING PROCEDURESAlarm LED Lit Overtemp LED on SolidPower Limit LED is Lit Interlock LED is not LitRF ON LED Flashing External Load Checks - Open/Short RF Output Path Error Code ERROR CODESTable 6-1. Error Code Table Error Code DescriptionE012 Table 6-1. Error Code Table ContinuedE011 E016Error Code Description Table 6-1. Error Code Table ContinuedError Code SolutionError Code Description Table 6-1. Error Code Table ContinuedError Code SolutionTable 6-1. Error Code Table Continued AE CUSTOMER SUPPORTTable 6-2. Global Support Locations E105RETURNING UNITS FOR REPAIR Table 6-2. Global Support Locations ContinuedWARRANTY Authorized ReturnsWarranty Statement 4-21 SymbolsNumerics 4-224-13 command data data bytes 4-41 header optional length bytefiling a claim 4-391 VSWR loads 1 VSWR loads4-32 4-32terminal pin descriptions non-terminated 3m and 12’ pigtail 4-264-16 authorized returns returning units 6-13 statement