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AT&T MLX-10D, MLX20L, MLX-28D manual Answering Calls, To Answer Voice-Announced Calls

Models: MLX20L MLX-10D MLX-28D

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Making and Answering Calls

Answering Calls

Your phone alerts you to an incoming call in several ways. The phone can ring or you can receive a voice-announcedcall via the speakerphone. Or, while on the phone, you may hear a Call Waiting signal—a beep —indicating that you have another call. See Chapter 5 for more on Call Waiting.

You can prevent voice-announced calls by turning off Voice Announce or prevent both voice-announced and ringing calls by using Do Not Disturb. See Chapter 5 for more on Do Not Disturb and Voice Announce.

To Answer Voice-Announced Calls

Answer a voice-announced call in one of the following

■Lift the handset.

■Press the Mute button to talk over your speakerphone. (Mute comes on automatically when you receive a voice-announced call; press Mute to turn it off.)

■Use HFAI. If HFAI is on before a call comes in, talk directly into the speakerphone without doing anything else.

Note: If you have difficulty hearing the other person while using your speakerphone, background noise may be interfering with the transmission and reception. Lowering the volume of the speakerphone reduces the interference. Also, do not place anything in front of the speaker.

2-6Answering Calls

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AT&T MLX-10D, MLX20L, MLX-28D manual Answering Calls, To Answer Voice-Announced Calls

Contents

AT&T Trademarks Transfer Calls RingsLine Button Lights Conference CallsAccount Codes Contents Making and Answering Calls Using and Programming FeaturesFeature Finder Features Programming Special Characters Feature Codes IG-1 Page Vii Important Safety InstructionsViii About This Book Select Ext Program Ext Prog Conventions UsedHow to Comment on This Book Your Display Telephone MLX-10D MLX-10D MLX-28D MLX-28D MLX-20L MLX-20L Display Area Home Screen Top line gives calling information Line 1 Top LineLines 3 through 7 7-Line Display Only LineLine Display Menu Screen and Display Buttons Menu ScreenInspect Screen 14The Display Area Feature Screen To select a feature, press the corresponding button Dedicated Feature Buttons Page Line Buttons Phones with SA Buttons SA Ring buttons. These buttons are setup by your company Phones with Icom Buttons Your Display Telephone Line Button Lights Caring for Your Phone Adjusting the Desk Stand Making and Answering CallsTo Make an Outside Call Making Outside Calls on Phones with SA ButtonsMaking Outside Calls on Phones with Icom Buttons To Make Inside Voice-Announced Calls Making Inside CallsTo Make Inside Ringing Calls To Answer Voice-Announced Calls Answering CallsTo Identify Ringing Calls Distinctive Rings If You Are on the Phone To Answer Ringing CallsIf You Are Not on the Phone Tones Using and Programming Features Number of unlabeled line buttons. If all the line Using and Programming Features There are three ways to use your phone’s features Using FeaturesProgramming Features Page Methods of Programming To Program Features Using the Display Page 10Programming Features To Program Features Using Programming Codes Feature Finder Calling Basics Messaging and Paging Covering CallsRinging PrivacyTimekeeping Features Enter Select Ext ProgramProg Select ListFeatureList Select Account CodeAcctAccount Code Entry To Program an Account Code Entry ButtonTo Enter or Change an Account Code During a Call To Enter an Account Code Before CallingTo Cancel the Alarm Alarm ClockTo Set the Alarm Select Alarm ClockAlClkAuto Dial Select InsideIn or OutsideOut Select ListFeatureList Select Auto DialAutoDTo Program Inside and Outside Auto Dial Buttons To Use an Inside Auto Dial Button for Ringing Calls To Use an Outside Auto Dial ButtonTo Use an Inside Auto Dial Button for Voice-Announced Calls Callback To Use Selective Callback for Busy Extensions Select ListFeatureList Select Cback SelCbckSTo Program a Selective Callback Button To Turn Automatic Callback On and Off Select ListFeatureList Select Cback AutoCbckATo Use Selective Callback for Busy Outside Lines To Use Automatic Callback To Cancel a Callback RequestCall Waiting To Put Call on Hold and Pick Up a Waiting Call Select ListFeatureList Select Call WaitingCWaitTo Turn Call Waiting On and Off To Complete a Call and Answer a Waiting CallConference To Leave a Conference Temporarily To Set Up a Conference CallTo Drop a Conference Participant Individual Coverage CoverageGroup Coverage To Have Your Calls Covered To Program a Coverage Off Button Select ListFeatureList Select CoverInsideCvInsSelect ListFeatureList Select CoverageOffCvOff To Program Which Calls are CoveredTo Cover Calls To Turn Coverage Off and OnTo Program a Group Coverage Button Select ListFeatureList Select CoverageCoverTo Program an Individual Coverage Button Select PrimaryPrmry or SecondarySecnd , select EnterIndividual Coverage or Group Coverage button To Use Individual or Group CoverageTo Use Do Not Disturb Select ListFeatureList Select DoNotDistrbDNDDo Not Disturb To Program a Do Not Disturb ButtonSelect Directory Select Ext Dir Extension DirectoryTo Use the Extension Directory on MLX-20L Phones Select Next to see name on next To Use the Extension Directory on MLX-10D MLX-28D PhonesForward and Follow Me To Forward Calls to an Extension Select ListFeatureList Select ForwardForwdTo Program a Forward Button To Forward Calls to an Outside Number To Set Up Follow Me from Another ExtensionTo Cancel Forward and Follow Me Sent from All Extensions To Cancel Forward or Follow Me from Your PhoneTo Cancel Forward and Follow Me Sent from One Extension To Program a Headset/Handset Mute Button Select ListFeatureListHeadset/Handset Mute To Turn Headset/Handset Mute On and Off To Use Inspect InspectTo Use Last Number Dial Select ListFeatureList Select LastNumDialLast#Last Number Dial To Program a Last Number Dial ButtonTo Use Line Request Line RequestMessage MessagingLeaving Messages To Leave a Message on a Busy or Unanswered Phone To Program a Leave Message ButtonReceiving Messages To Cancel a Message You Left on a Display PhoneTo Leave a Message on a Display Phone without Calling Posting Messages To Respond to MessagesSelect Posted MsgPost To Cancel a Posted MessageSelect Posted MsgPost Select Cancel Cancl To Post a MessagePaging To Use Speakerphone Paging Select ListFeatureList Select Group PageGrpPgTo Program Speakerphone Paging Buttons To Use a Loudspeaker Paging Button To Use Loudspeaker Paging from the DisplaySelect Loudspkr PgLdsPg To Program a Park Button Select List FeatureListPark To Use Park and Loudspeaker To Use Park and SpeakerphonePickupPkup To Pick Up a Parked CallSelect Directory Select Personal Dir Select Enter New Personal DirectoryTo Enter a Listing Select characters from the display Select PunctuationSelect Directory Select Personal Dir Select Put On Home To Assign Listings to the Home ScreenSelect Directory Select Personal Dir Select Edit Dir To Delete ListingsSelect Directory Select Personal Dir Select Delete Entry To Change ListingsShow Number again To Dial a Listing on the Home ScreenTo Dial a Listing Not on the Home Screen Select Pattern #1Pat#1 , Pattern *2Pat#2 Select ListFeatureList Select PersonalRngPRingPersonalized Ring To Program Personalized RingPersonal Speed Dial To Use Personal Speed Dial To Program Personal Speed Dial CodesTo Program a Pickup Button for Any Line or Extension PickupTo Program a Pickup Button for a Specific Line or Extension Select ListFeatureList Select PickupPkupSelect PickupPkup To Use Pickup for Any Line or ExtensionTo Use Group Pickup To Use Pickup for a Specific Line or ExtensionTo Program a Group Pickup Button To Use Privacy Select ListFeatureList Select PrivacyPrvcyPrivacy To Program a Privacy ButtonTo Use Recall Select ListFeatureList Select RecallRecllRecall To Program a Recall ButtonTo Set a Reminder Reminder ServiceSelect ListFeatureList Select ReminderRmind To Program a Reminder Set ButtonTo Cancel a Reminder To Program a Reminder Cancel ButtonRinging Options To Program Ringing Options on All Outside Line Buttons To Turn Abbreviated Ring On and Off Select Delay RingDelay, then select EnterSelect One Line1Line, then select Enter Select Immed RingImmed, then select EnterTo Program a Saved Number Dial Button Select ListFeatureList Select SaveNumDialSave#Saved Number Dial To Save and Redial a Number Signaling and Notify To Use Signaling for Auto Dial To Program a Signal ButtonSelect ListFeatureList Select SignalSignl To Use SignalingTo Use Notify Select ListFeatureList Select NotifyNtfyTo Program Notify Buttons Select Send or ReceiveRecv and select EnterSelect Sys Dir System DirectoryTo Use the System Directory on MLX-10D MLX-28D Phones Select Directory Select System Dir To Use System Directory on MLX-20L PhonesTo Program System Speed Dial Buttons Select ListFeatureList Select SysSpeedDlSpdDlSystem Speed Dial To Use System Speed Dial To Turn Timer Off TimerTo Turn Timer On To Make Announced Transfers TransferTo Make Unannounced Transfers To Use One-Touch Transfer with Automatic Completion One-Touch TransferFeatures To Program a Camp-On Button Camp-OnTo Receive Transferred Calls To Use Camp-OnTo Answer Camp-On Calls To Answer Announced Transferred CallsTo Answer Unannounced Transferred Calls To Program Voice Announce Select ListFeatureList Select Voice AnnceVoiceVoice Announce Programming Special Characters 2Programming Special Characters Hold # #Example of Using Special Characters Feature Codes 2Feature Codes Feature Codes B-3 Programming Codes 2Programming Codes Programming Codes C-3 4Programming Codes Feature Name Display Abbreviations 2Feature Name Display Abbreviations Feature Name Display Abbreviations D-3 4Feature Name Display Abbreviations Index/Glossary IG-2Index/Glossary Index/Glossary IG-3 IG-4Index/Glossary Index/Glossary IG-5 LG-6Index/Glossary Index/Glossary IG-7 IG-8Index/Glossary Index/Glossary IG-9 IG-10Index/Glossary Index/Glossary IG-11 IG-12Index/Glossary Index/Glossary IG-13 IG-14Index/Glossary Index/Glossary IG-15 IG-16Index/Glossary Index/Glossary IG-17 IG-18Index/Glossary