To Have Your Calls Covered | AT&T MLX-10D, MLX20L, MLX-28D instruction

Features

Group Coverage can work with Individual Coverage or alone. If you have both, your calls only go to Group Coverage if the person who provides Individual Coverage does not answer after a system-programmed number of rings, or if his or her phone is busy. If you have only Group Coverage, your calls ring at your own phone and, after a system-programmed number of rings, at Group Coverage.

To Have Your Calls Covered

To have a co-worker or group of co-workers cover your calls, you can program your phone for inside and outside coverage or outside coverage only, and program a button to turn coverage on and off.

If you set Ringing Options for no ring on any line buttons, calls on those line buttons do not go to coverage. In addition, if you have Group Coverage and you turn Coverage off, your co- workers cannot use Group Pickup to answer your calls (see Pickup).

5-20Coverage

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AT&T MLX-10D, MLX20L, MLX-28D manual To Have Your Calls Covered

Contents

AT&T Trademarks Conference Calls RingsLine Button Lights Transfer Calls Account Codes Contents Making and Answering Calls Using and Programming FeaturesFeature Finder Features Programming Special Characters Feature Codes IG-1 Page Important Safety Instructions Vii Viii About This Book Conventions Used Select Ext Program Ext Prog How to Comment on This Book Your Display Telephone MLX-10D MLX-10D MLX-28D MLX-28D MLX-20L MLX-20L Display Area Home Screen Line 1 Top Line Top line gives calling information Line Lines 3 through 7 7-Line Display Only Menu Screen Line Display Menu Screen and Display Buttons Inspect Screen 14The Display Area Feature Screen To select a feature, press the corresponding button Dedicated Feature Buttons Page Line Buttons Phones with SA Buttons SA Ring buttons. These buttons are setup by your company Phones with Icom Buttons Your Display Telephone Line Button Lights Caring for Your Phone Adjusting the Desk Stand Calls Making and Answering Making Outside Calls on Phones with SA Buttons To Make an Outside Call Making Outside Calls on Phones with Icom Buttons Making Inside Calls To Make Inside Voice-Announced Calls To Make Inside Ringing Calls Answering Calls To Answer Voice-Announced Calls To Identify Ringing Calls Distinctive Rings If You Are on the Phone To Answer Ringing CallsIf You Are Not on the Phone Tones Using and Programming Features Number of unlabeled line buttons. If all the line Using and Programming Features Using Features There are three ways to use your phone’s features Programming Features Page Methods of Programming To Program Features Using the Display Page 10Programming Features To Program Features Using Programming Codes Feature Finder Calling Basics Covering Calls Messaging and Paging Privacy Ringing Timekeeping Features Enter To Program an Account Code Entry Button Select ListFeatureList Select Account CodeAcctAccount Code Entry Select Ext ProgramProg To Enter an Account Code Before Calling To Enter or Change an Account Code During a Call Select Alarm ClockAlClk Alarm ClockTo Set the Alarm To Cancel the Alarm Auto Dial Select InsideIn or OutsideOut Select ListFeatureList Select Auto DialAutoDTo Program Inside and Outside Auto Dial Buttons To Use an Inside Auto Dial Button for Ringing Calls To Use an Outside Auto Dial ButtonTo Use an Inside Auto Dial Button for Voice-Announced Calls Callback To Use Selective Callback for Busy Extensions Select ListFeatureList Select Cback SelCbckSTo Program a Selective Callback Button To Turn Automatic Callback On and Off Select ListFeatureList Select Cback AutoCbckATo Use Selective Callback for Busy Outside Lines To Cancel a Callback Request To Use Automatic Callback Call Waiting To Complete a Call and Answer a Waiting Call Select ListFeatureList Select Call WaitingCWaitTo Turn Call Waiting On and Off To Put Call on Hold and Pick Up a Waiting Call Conference To Set Up a Conference Call To Leave a Conference Temporarily To Drop a Conference Participant Coverage Individual Coverage Group Coverage To Have Your Calls Covered To Program Which Calls are Covered Select ListFeatureList Select CoverInsideCvInsSelect ListFeatureList Select CoverageOffCvOff To Program a Coverage Off Button To Turn Coverage Off and On To Cover Calls Select PrimaryPrmry or SecondarySecnd , select Enter Select ListFeatureList Select CoverageCoverTo Program an Individual Coverage Button To Program a Group Coverage Button To Use Individual or Group Coverage Individual Coverage or Group Coverage button To Program a Do Not Disturb Button Select ListFeatureList Select DoNotDistrbDNDDo Not Disturb To Use Do Not Disturb Select Directory Select Ext Dir Extension DirectoryTo Use the Extension Directory on MLX-20L Phones To Use the Extension Directory on MLX-10D MLX-28D Phones Select Next to see name on next Forward and Follow Me To Forward Calls to an Extension Select ListFeatureList Select ForwardForwdTo Program a Forward Button To Set Up Follow Me from Another Extension To Forward Calls to an Outside Number To Cancel Forward and Follow Me Sent from All Extensions To Cancel Forward or Follow Me from Your PhoneTo Cancel Forward and Follow Me Sent from One Extension To Program a Headset/Handset Mute Button Select ListFeatureListHeadset/Handset Mute To Turn Headset/Handset Mute On and Off Inspect To Use Inspect To Program a Last Number Dial Button Select ListFeatureList Select LastNumDialLast#Last Number Dial To Use Last Number Dial Line Request To Use Line Request Message MessagingLeaving Messages To Program a Leave Message Button To Leave a Message on a Busy or Unanswered Phone Receiving Messages To Cancel a Message You Left on a Display PhoneTo Leave a Message on a Display Phone without Calling To Respond to Messages Posting Messages To Post a Message To Cancel a Posted MessageSelect Posted MsgPost Select Cancel Cancl Select Posted MsgPost Paging To Use Speakerphone Paging Select ListFeatureList Select Group PageGrpPgTo Program Speakerphone Paging Buttons To Use a Loudspeaker Paging Button To Use Loudspeaker Paging from the DisplaySelect Loudspkr PgLdsPg To Program a Park Button Select List FeatureListPark To Use Park and Speakerphone To Use Park and Loudspeaker To Pick Up a Parked Call PickupPkup Select Directory Select Personal Dir Select Enter New Personal DirectoryTo Enter a Listing Select Punctuation Select characters from the display To Assign Listings to the Home Screen Select Directory Select Personal Dir Select Put On Home To Change Listings To Delete ListingsSelect Directory Select Personal Dir Select Delete Entry Select Directory Select Personal Dir Select Edit Dir Show Number again To Dial a Listing on the Home ScreenTo Dial a Listing Not on the Home Screen To Program Personalized Ring Select ListFeatureList Select PersonalRngPRingPersonalized Ring Select Pattern #1Pat#1 , Pattern *2Pat#2 Personal Speed Dial To Program Personal Speed Dial Codes To Use Personal Speed Dial Pickup To Program a Pickup Button for Any Line or Extension To Use Pickup for Any Line or Extension Select ListFeatureList Select PickupPkupSelect PickupPkup To Program a Pickup Button for a Specific Line or Extension To Use Group Pickup To Use Pickup for a Specific Line or ExtensionTo Program a Group Pickup Button To Program a Privacy Button Select ListFeatureList Select PrivacyPrvcyPrivacy To Use Privacy To Program a Recall Button Select ListFeatureList Select RecallRecllRecall To Use Recall To Program a Reminder Set Button Reminder ServiceSelect ListFeatureList Select ReminderRmind To Set a Reminder To Program a Reminder Cancel Button To Cancel a Reminder Ringing Options To Program Ringing Options on All Outside Line Buttons Select Immed RingImmed, then select Enter Select Delay RingDelay, then select EnterSelect One Line1Line, then select Enter To Turn Abbreviated Ring On and Off To Program a Saved Number Dial Button Select ListFeatureList Select SaveNumDialSave#Saved Number Dial To Save and Redial a Number Signaling and Notify To Use Signaling To Program a Signal ButtonSelect ListFeatureList Select SignalSignl To Use Signaling for Auto Dial Select Send or ReceiveRecv and select Enter Select ListFeatureList Select NotifyNtfyTo Program Notify Buttons To Use Notify Select Sys Dir System DirectoryTo Use the System Directory on MLX-10D MLX-28D Phones To Use System Directory on MLX-20L Phones Select Directory Select System Dir To Program System Speed Dial Buttons Select ListFeatureList Select SysSpeedDlSpdDlSystem Speed Dial To Use System Speed Dial To Turn Timer Off TimerTo Turn Timer On Transfer To Make Announced Transfers To Make Unannounced Transfers One-Touch Transfer To Use One-Touch Transfer with Automatic Completion Features Camp-On To Program a Camp-On Button To Use Camp-On To Receive Transferred Calls To Answer Camp-On Calls To Answer Announced Transferred CallsTo Answer Unannounced Transferred Calls To Program Voice Announce Select ListFeatureList Select Voice AnnceVoiceVoice Announce Programming Special Characters 2Programming Special Characters # # Hold Example of Using Special Characters Feature Codes 2Feature Codes Feature Codes B-3 Programming Codes 2Programming Codes Programming Codes C-3 4Programming Codes Feature Name Display Abbreviations 2Feature Name Display Abbreviations Feature Name Display Abbreviations D-3 4Feature Name Display Abbreviations Index/Glossary IG-2Index/Glossary Index/Glossary IG-3 IG-4Index/Glossary Index/Glossary IG-5 LG-6Index/Glossary Index/Glossary IG-7 IG-8Index/Glossary Index/Glossary IG-9 IG-10Index/Glossary Index/Glossary IG-11 IG-12Index/Glossary Index/Glossary IG-13 IG-14Index/Glossary Index/Glossary IG-15 IG-16Index/Glossary Index/Glossary IG-17 IG-18Index/Glossary