One-Touch Transfer | AT&T MLX20L, MLX-28D, MLX-10D guide

Features

One-Touch Transfer

One way to transfer calls to inside phones is by pressing

Transfer and dialing the extension (see above). Another way

is to use One-Touch Transfer, with either automatic or manual

completion.

Ask your system manager if your system is set up for One-Touch Transfer with automatic completion or with manual

completion.

■One-Touch Transfer with automatic completion. Press a programmed Auto Dial button to transfer the call. The call is sent to the extension automatically.

■One-Touch Transfer with manual completion. Press a programmed Auto Dial button and then press Transfer or hang up. You can announce the call first to see if the person can take the call before you press Transfer or hang up. (See “To Make Announced Transfers” on page 5-76).

To Use One-Touch Transfer with Automatic

Completion

Press programmed Auto Dial button.

Call is transferred automatically.

Note: One-Touch Transfer with automatic completion works only when transferring calls to extensions.

5-78Transfer

Image 144

AT&T MLX20L, MLX-28D, MLX-10D manual To Use One-Touch Transfer with Automatic Completion

Contents

AT&T Trademarks Rings Line Button LightsConference Calls Transfer Calls Account Codes Contents Using and Programming Features Feature FinderMaking and Answering Calls Features Programming Special Characters Feature Codes IG-1 Page Important Safety Instructions Vii Viii About This Book Conventions Used Select Ext Program Ext Prog How to Comment on This Book Your Display Telephone MLX-10D MLX-10D MLX-28D MLX-28D MLX-20L MLX-20L Display Area Home Screen Line 1 Top Line Top line gives calling information Line Lines 3 through 7 7-Line Display Only Menu Screen Line Display Menu Screen and Display Buttons Inspect Screen 14The Display Area Feature Screen To select a feature, press the corresponding button Dedicated Feature Buttons Page Line Buttons Phones with SA Buttons SA Ring buttons. These buttons are setup by your company Phones with Icom Buttons Your Display Telephone Line Button Lights Caring for Your Phone Adjusting the Desk Stand Calls Making and Answering Making Outside Calls on Phones with SA Buttons To Make an Outside Call Making Outside Calls on Phones with Icom Buttons Making Inside Calls To Make Inside Voice-Announced Calls To Make Inside Ringing Calls Answering Calls To Answer Voice-Announced Calls To Identify Ringing Calls Distinctive Rings To Answer Ringing Calls If You Are Not on the PhoneIf You Are on the Phone Tones Using and Programming Features Number of unlabeled line buttons. If all the line Using and Programming Features Using Features There are three ways to use your phone’s features Programming Features Page Methods of Programming To Program Features Using the Display Page 10Programming Features To Program Features Using Programming Codes Feature Finder Calling Basics Covering Calls Messaging and Paging Privacy Ringing Timekeeping Features Enter Select ListFeatureList Select Account CodeAcct Account Code EntryTo Program an Account Code Entry Button Select Ext ProgramProg To Enter an Account Code Before Calling To Enter or Change an Account Code During a Call Alarm Clock To Set the AlarmSelect Alarm ClockAlClk To Cancel the Alarm Auto Dial Select ListFeatureList Select Auto DialAutoD To Program Inside and Outside Auto Dial ButtonsSelect InsideIn or OutsideOut To Use an Outside Auto Dial Button To Use an Inside Auto Dial Button for Voice-Announced CallsTo Use an Inside Auto Dial Button for Ringing Calls Callback Select ListFeatureList Select Cback SelCbckS To Program a Selective Callback ButtonTo Use Selective Callback for Busy Extensions Select ListFeatureList Select Cback AutoCbckA To Use Selective Callback for Busy Outside LinesTo Turn Automatic Callback On and Off To Cancel a Callback Request To Use Automatic Callback Call Waiting Select ListFeatureList Select Call WaitingCWait To Turn Call Waiting On and OffTo Complete a Call and Answer a Waiting Call To Put Call on Hold and Pick Up a Waiting Call Conference To Set Up a Conference Call To Leave a Conference Temporarily To Drop a Conference Participant Coverage Individual Coverage Group Coverage To Have Your Calls Covered Select ListFeatureList Select CoverInsideCvIns Select ListFeatureList Select CoverageOffCvOffTo Program Which Calls are Covered To Program a Coverage Off Button To Turn Coverage Off and On To Cover Calls Select ListFeatureList Select CoverageCover To Program an Individual Coverage ButtonSelect PrimaryPrmry or SecondarySecnd , select Enter To Program a Group Coverage Button To Use Individual or Group Coverage Individual Coverage or Group Coverage button Select ListFeatureList Select DoNotDistrbDND Do Not DisturbTo Program a Do Not Disturb Button To Use Do Not Disturb Extension Directory To Use the Extension Directory on MLX-20L PhonesSelect Directory Select Ext Dir To Use the Extension Directory on MLX-10D MLX-28D Phones Select Next to see name on next Forward and Follow Me Select ListFeatureList Select ForwardForwd To Program a Forward ButtonTo Forward Calls to an Extension To Set Up Follow Me from Another Extension To Forward Calls to an Outside Number To Cancel Forward or Follow Me from Your Phone To Cancel Forward and Follow Me Sent from One ExtensionTo Cancel Forward and Follow Me Sent from All Extensions Select ListFeatureList Headset/Handset MuteTo Program a Headset/Handset Mute Button To Turn Headset/Handset Mute On and Off Inspect To Use Inspect Select ListFeatureList Select LastNumDialLast# Last Number DialTo Program a Last Number Dial Button To Use Last Number Dial Line Request To Use Line Request Messaging Leaving MessagesMessage To Program a Leave Message Button To Leave a Message on a Busy or Unanswered Phone To Cancel a Message You Left on a Display Phone To Leave a Message on a Display Phone without CallingReceiving Messages To Respond to Messages Posting Messages To Cancel a Posted Message Select Posted MsgPost Select Cancel CanclTo Post a Message Select Posted MsgPost Paging Select ListFeatureList Select Group PageGrpPg To Program Speakerphone Paging ButtonsTo Use Speakerphone Paging To Use Loudspeaker Paging from the Display Select Loudspkr PgLdsPgTo Use a Loudspeaker Paging Button Select List FeatureList ParkTo Program a Park Button To Use Park and Speakerphone To Use Park and Loudspeaker To Pick Up a Parked Call PickupPkup Personal Directory To Enter a ListingSelect Directory Select Personal Dir Select Enter New Select Punctuation Select characters from the display To Assign Listings to the Home Screen Select Directory Select Personal Dir Select Put On Home To Delete Listings Select Directory Select Personal Dir Select Delete EntryTo Change Listings Select Directory Select Personal Dir Select Edit Dir To Dial a Listing on the Home Screen To Dial a Listing Not on the Home ScreenShow Number again Select ListFeatureList Select PersonalRngPRing Personalized RingTo Program Personalized Ring Select Pattern #1Pat#1 , Pattern *2Pat#2 Personal Speed Dial To Program Personal Speed Dial Codes To Use Personal Speed Dial Pickup To Program a Pickup Button for Any Line or Extension Select ListFeatureList Select PickupPkup Select PickupPkupTo Use Pickup for Any Line or Extension To Program a Pickup Button for a Specific Line or Extension To Use Pickup for a Specific Line or Extension To Program a Group Pickup ButtonTo Use Group Pickup Select ListFeatureList Select PrivacyPrvcy PrivacyTo Program a Privacy Button To Use Privacy Select ListFeatureList Select RecallRecll RecallTo Program a Recall Button To Use Recall Reminder Service Select ListFeatureList Select ReminderRmindTo Program a Reminder Set Button To Set a Reminder To Program a Reminder Cancel Button To Cancel a Reminder Ringing Options To Program Ringing Options on All Outside Line Buttons Select Delay RingDelay, then select Enter Select One Line1Line, then select EnterSelect Immed RingImmed, then select Enter To Turn Abbreviated Ring On and Off Select ListFeatureList Select SaveNumDialSave# Saved Number DialTo Program a Saved Number Dial Button To Save and Redial a Number Signaling and Notify To Program a Signal Button Select ListFeatureList Select SignalSignlTo Use Signaling To Use Signaling for Auto Dial Select ListFeatureList Select NotifyNtfy To Program Notify ButtonsSelect Send or ReceiveRecv and select Enter To Use Notify System Directory To Use the System Directory on MLX-10D MLX-28D PhonesSelect Sys Dir To Use System Directory on MLX-20L Phones Select Directory Select System Dir Select ListFeatureList Select SysSpeedDlSpdDl System Speed DialTo Program System Speed Dial Buttons To Use System Speed Dial Timer To Turn Timer OnTo Turn Timer Off Transfer To Make Announced Transfers To Make Unannounced Transfers One-Touch Transfer To Use One-Touch Transfer with Automatic Completion Features Camp-On To Program a Camp-On Button To Use Camp-On To Receive Transferred Calls To Answer Announced Transferred Calls To Answer Unannounced Transferred CallsTo Answer Camp-On Calls Select ListFeatureList Select Voice AnnceVoice Voice AnnounceTo Program Voice Announce Programming Special Characters 2Programming Special Characters # # Hold Example of Using Special Characters Feature Codes 2Feature Codes Feature Codes B-3 Programming Codes 2Programming Codes Programming Codes C-3 4Programming Codes Feature Name Display Abbreviations 2Feature Name Display Abbreviations Feature Name Display Abbreviations D-3 4Feature Name Display Abbreviations Index/Glossary IG-2Index/Glossary Index/Glossary IG-3 IG-4Index/Glossary Index/Glossary IG-5 LG-6Index/Glossary Index/Glossary IG-7 IG-8Index/Glossary Index/Glossary IG-9 IG-10Index/Glossary Index/Glossary IG-11 IG-12Index/Glossary Index/Glossary IG-13 IG-14Index/Glossary Index/Glossary IG-15 IG-16Index/Glossary Index/Glossary IG-17 IG-18Index/Glossary