Forward and Follow Me | AT&T MLX-28D, MLX20L, MLX-10D guide

Features

Forward and Follow Me

Forward and Follow Me send your calls to another extension or to an outside phone. This allows callers to reach you when you are working at someone else’s desk or even at another location, such as your home. Your phone must be setup by your company to allow you to forward calls to an outside number (ask your system manager).

Note: Calls forwarded to outside locations may vary in transmission quality.

You can also forward calls to another extension when you are too busy to answer them yourself or if you want your calls screened. However, voice-announced calls are not forwarded.

Forward is setup from your phone and can be canceled from either the extension calls are forwarded to or your phone.

Follow Me is set up from another extension and can be canceled from that extension or from your phone. Once set up, your calls are sent to the extension where Follow Me was initiated.

If several people are sending their calls to you, you can cancel Forward and Follow Me from your phone—either one extension at a time or all extensions at once.

5-28Forward and Follow Me

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AT&T MLX-28D, MLX20L, MLX-10D manual Forward and Follow Me

Contents

AT&T Trademarks Conference Calls RingsLine Button Lights Transfer Calls Account Codes Contents Feature Finder Using and Programming FeaturesMaking and Answering Calls Features Programming Special Characters Feature Codes IG-1 Page Important Safety Instructions Vii Viii About This Book Conventions Used Select Ext Program Ext Prog How to Comment on This Book Your Display Telephone MLX-10D MLX-10D MLX-28D MLX-28D MLX-20L MLX-20L Display Area Home Screen Line 1 Top Line Top line gives calling information Line Lines 3 through 7 7-Line Display Only Menu Screen Line Display Menu Screen and Display Buttons Inspect Screen 14The Display Area Feature Screen To select a feature, press the corresponding button Dedicated Feature Buttons Page Line Buttons Phones with SA Buttons SA Ring buttons. These buttons are setup by your company Phones with Icom Buttons Your Display Telephone Line Button Lights Caring for Your Phone Adjusting the Desk Stand Calls Making and Answering Making Outside Calls on Phones with SA Buttons To Make an Outside Call Making Outside Calls on Phones with Icom Buttons Making Inside Calls To Make Inside Voice-Announced Calls To Make Inside Ringing Calls Answering Calls To Answer Voice-Announced Calls To Identify Ringing Calls Distinctive Rings If You Are Not on the Phone To Answer Ringing CallsIf You Are on the Phone Tones Using and Programming Features Number of unlabeled line buttons. If all the line Using and Programming Features Using Features There are three ways to use your phone’s features Programming Features Page Methods of Programming To Program Features Using the Display Page 10Programming Features To Program Features Using Programming Codes Feature Finder Calling Basics Covering Calls Messaging and Paging Privacy Ringing Timekeeping Features Enter To Program an Account Code Entry Button Select ListFeatureList Select Account CodeAcctAccount Code Entry Select Ext ProgramProg To Enter an Account Code Before Calling To Enter or Change an Account Code During a Call Select Alarm ClockAlClk Alarm ClockTo Set the Alarm To Cancel the Alarm Auto Dial To Program Inside and Outside Auto Dial Buttons Select ListFeatureList Select Auto DialAutoDSelect InsideIn or OutsideOut To Use an Inside Auto Dial Button for Voice-Announced Calls To Use an Outside Auto Dial ButtonTo Use an Inside Auto Dial Button for Ringing Calls Callback To Program a Selective Callback Button Select ListFeatureList Select Cback SelCbckSTo Use Selective Callback for Busy Extensions To Use Selective Callback for Busy Outside Lines Select ListFeatureList Select Cback AutoCbckATo Turn Automatic Callback On and Off To Cancel a Callback Request To Use Automatic Callback Call Waiting To Complete a Call and Answer a Waiting Call Select ListFeatureList Select Call WaitingCWaitTo Turn Call Waiting On and Off To Put Call on Hold and Pick Up a Waiting Call Conference To Set Up a Conference Call To Leave a Conference Temporarily To Drop a Conference Participant Coverage Individual Coverage Group Coverage To Have Your Calls Covered To Program Which Calls are Covered Select ListFeatureList Select CoverInsideCvInsSelect ListFeatureList Select CoverageOffCvOff To Program a Coverage Off Button To Turn Coverage Off and On To Cover Calls Select PrimaryPrmry or SecondarySecnd , select Enter Select ListFeatureList Select CoverageCoverTo Program an Individual Coverage Button To Program a Group Coverage Button To Use Individual or Group Coverage Individual Coverage or Group Coverage button To Program a Do Not Disturb Button Select ListFeatureList Select DoNotDistrbDNDDo Not Disturb To Use Do Not Disturb To Use the Extension Directory on MLX-20L Phones Extension DirectorySelect Directory Select Ext Dir To Use the Extension Directory on MLX-10D MLX-28D Phones Select Next to see name on next Forward and Follow Me To Program a Forward Button Select ListFeatureList Select ForwardForwdTo Forward Calls to an Extension To Set Up Follow Me from Another Extension To Forward Calls to an Outside Number To Cancel Forward and Follow Me Sent from One Extension To Cancel Forward or Follow Me from Your PhoneTo Cancel Forward and Follow Me Sent from All Extensions Headset/Handset Mute Select ListFeatureListTo Program a Headset/Handset Mute Button To Turn Headset/Handset Mute On and Off Inspect To Use Inspect To Program a Last Number Dial Button Select ListFeatureList Select LastNumDialLast#Last Number Dial To Use Last Number Dial Line Request To Use Line Request Leaving Messages MessagingMessage To Program a Leave Message Button To Leave a Message on a Busy or Unanswered Phone To Leave a Message on a Display Phone without Calling To Cancel a Message You Left on a Display PhoneReceiving Messages To Respond to Messages Posting Messages To Post a Message To Cancel a Posted MessageSelect Posted MsgPost Select Cancel Cancl Select Posted MsgPost Paging To Program Speakerphone Paging Buttons Select ListFeatureList Select Group PageGrpPgTo Use Speakerphone Paging Select Loudspkr PgLdsPg To Use Loudspeaker Paging from the DisplayTo Use a Loudspeaker Paging Button Park Select List FeatureListTo Program a Park Button To Use Park and Speakerphone To Use Park and Loudspeaker To Pick Up a Parked Call PickupPkup To Enter a Listing Personal DirectorySelect Directory Select Personal Dir Select Enter New Select Punctuation Select characters from the display To Assign Listings to the Home Screen Select Directory Select Personal Dir Select Put On Home To Change Listings To Delete ListingsSelect Directory Select Personal Dir Select Delete Entry Select Directory Select Personal Dir Select Edit Dir To Dial a Listing Not on the Home Screen To Dial a Listing on the Home ScreenShow Number again To Program Personalized Ring Select ListFeatureList Select PersonalRngPRingPersonalized Ring Select Pattern #1Pat#1 , Pattern *2Pat#2 Personal Speed Dial To Program Personal Speed Dial Codes To Use Personal Speed Dial Pickup To Program a Pickup Button for Any Line or Extension To Use Pickup for Any Line or Extension Select ListFeatureList Select PickupPkupSelect PickupPkup To Program a Pickup Button for a Specific Line or Extension To Program a Group Pickup Button To Use Pickup for a Specific Line or ExtensionTo Use Group Pickup To Program a Privacy Button Select ListFeatureList Select PrivacyPrvcyPrivacy To Use Privacy To Program a Recall Button Select ListFeatureList Select RecallRecllRecall To Use Recall To Program a Reminder Set Button Reminder ServiceSelect ListFeatureList Select ReminderRmind To Set a Reminder To Program a Reminder Cancel Button To Cancel a Reminder Ringing Options To Program Ringing Options on All Outside Line Buttons Select Immed RingImmed, then select Enter Select Delay RingDelay, then select EnterSelect One Line1Line, then select Enter To Turn Abbreviated Ring On and Off Saved Number Dial Select ListFeatureList Select SaveNumDialSave#To Program a Saved Number Dial Button To Save and Redial a Number Signaling and Notify To Use Signaling To Program a Signal ButtonSelect ListFeatureList Select SignalSignl To Use Signaling for Auto Dial Select Send or ReceiveRecv and select Enter Select ListFeatureList Select NotifyNtfyTo Program Notify Buttons To Use Notify To Use the System Directory on MLX-10D MLX-28D Phones System DirectorySelect Sys Dir To Use System Directory on MLX-20L Phones Select Directory Select System Dir System Speed Dial Select ListFeatureList Select SysSpeedDlSpdDlTo Program System Speed Dial Buttons To Use System Speed Dial To Turn Timer On TimerTo Turn Timer Off Transfer To Make Announced Transfers To Make Unannounced Transfers One-Touch Transfer To Use One-Touch Transfer with Automatic Completion Features Camp-On To Program a Camp-On Button To Use Camp-On To Receive Transferred Calls To Answer Unannounced Transferred Calls To Answer Announced Transferred CallsTo Answer Camp-On Calls Voice Announce Select ListFeatureList Select Voice AnnceVoiceTo Program Voice Announce Programming Special Characters 2Programming Special Characters # # Hold Example of Using Special Characters Feature Codes 2Feature Codes Feature Codes B-3 Programming Codes 2Programming Codes Programming Codes C-3 4Programming Codes Feature Name Display Abbreviations 2Feature Name Display Abbreviations Feature Name Display Abbreviations D-3 4Feature Name Display Abbreviations Index/Glossary IG-2Index/Glossary Index/Glossary IG-3 IG-4Index/Glossary Index/Glossary IG-5 LG-6Index/Glossary Index/Glossary IG-7 IG-8Index/Glossary Index/Glossary IG-9 IG-10Index/Glossary Index/Glossary IG-11 IG-12Index/Glossary Index/Glossary IG-13 IG-14Index/Glossary Index/Glossary IG-15 IG-16Index/Glossary Index/Glossary IG-17 IG-18Index/Glossary