Hint! Connect your label printer to the PC and place it on line before running the MarkWare and driver installation on the PC. The print driver install function includes a utility that will help you if you are using a serial port for your printer.

Troubleshooting

If you have ActiveSync installed, and you experience problems printing to your label printing system from your PC using MarkWareor GalaRio, try this procedure:

1.Open ActiveSync. You can choose the icon in the Windows tray, or open the Start Menu, choose Programs, then choose Microsoft ActiveSync.

2.Choose the Connection Settings option from the File menu.

3.Uncheck the “Allow USB connection with this desktop computer” option.

4.Choose OK to close the Connection Settings screen.

5.Close ActiveSync.

Note: Before you can transfer files or upgrade your label system, you must repeat the steps 1 & 2 above, then re-enable the ActiveSync “Allow USB connection with this desktop computer” option, and complete the procedure.

Connecting to a PC °12-7

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Brady label maker manual Troubleshooting