Voice Config ura tion Reference I nf ormation C-19
Telephone Company Rights a nd Respon sibilitie sIf your equipment causes harm to the telephone network, your telephone company
may discontinue your service temporarily. I f possible, they will notify you in advance.
But if advance notice is not practical, yo u will be notified as soon as possible. You will
be given the opportunity to correct the situation and you will be informed of your
rights to file a complaint with the FCC.
Your telephone company may make changes in its facilities, e quipment, operation, or
proced ures th at cou ld aff ect the p roper functi oning of your e quipme nt. Shou ld the y do
so, you will be notified in advance to give you an opportunity to maintain uninter-
rupted telephone service.
Repair Inst r uc tion sIf you experience any operational pro blems while using the SmartSwitch 1800, follow
this procedure. First, determine whether the p roblem is the unit, other voice equipment
(e.g., a PBX or key system), or telephone company facilities.
1. If the equipment is connected directly to a telephone company line, try recon-
necting the SmartSwitch 1800 to a different line. If the problem persists, it is
likely that the SmartSwitch 1800 is at fault.
2. If the equipment is connected to other voice equipment, try reconnecting the
SmartSwitch 1800 to another port or tie line on the connected equipment. If the
problem clears up, it is likely that the connected equipment is at fault.
3. If the equipment is connected to othe r voice equipm en t, and the equip ment is also
experiencing difficulty with the telephone company facilities, try reconnecting
the equipment to other telephone circuits. If the problem persists, it is likely that
the connected equipment is at fault.
If you find the problem is with the connected voice equipment, contact the manufac-
turer of the equi pment fo r repai r assista nce.
If you suspect that the problem is with the telephone company lines or central office
equipment, contact your local telephone company repair service.
If the problem is with the SmartSwitch 1800, contact Cabletron Systems Technical
Suppor t at:
Phone : 603- 332-94 00
FAX: 603-337-3075
E-mail: support@ctron.com