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| 8. Before calling the service technician (Error) | |
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| module id | message id | Message | Detail |
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| • Refer to 7.3.1 Retinal Camera Settings (see |
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| 1001 | Failed to open a port. | page 77), and check the port number setting. |
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| • Disconnect the retinal camera communication | ||
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| cable, then connect the cable again. |
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| 1003 | Failed to set a port. | Refer to 7.3.1 Retinal Camera Settings (see |
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| page 77), and check the port number setting. | ||
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| 1007 | Power for the retinal camera is turned off or the | Check that the computer and retinal camera are |
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| cable is improperly connected. | connected correctly. | |
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| Error occurred during communications with the |
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| 1501 | retinal camera. |
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| Failed to resend the command frame. |
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| 10005 |
| Error occurred during communications with the |
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| 1502 | retinal camera. |
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| Failed to resend the reply frame. | Turn the retinal camera’s power off and back on. |
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| Error occurred during communications with the | |
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| 1503 | retinal camera. |
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| Error occurred during communications with the |
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| 1504 | retinal camera. |
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| 1603 | Cameras are not attached to the main mount and | Check that the digital camera is connected correctly. |
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| 1701 | Connected retinal camera model is different from | Check the model of the retinal camera. |
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| the model setting in this software. |
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| 10007 | 4 | JPEG File Saving Error | Check how much free memory is left on the drive |
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| 1 | Failed to log in. | Input the User ID and Password registered in the |
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| Confirm User ID/Password. | user account (see page 100), and log in. | |
| 10010 |
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| 2 | It cannot be set without administrator's privileges. | Log in using the User ID for which the Privilege has | |
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| been set to the Administrator (see page 100). | ||
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| 2 | This application is already running. | Use the software application which is running. |
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| 101 | Set the screen resolution to 1024 × 768 or more. | Set the Windows screen resolution to 1024 × 768 or |
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| more. | ||
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| 10011 | 102 | Set the screen color to 24 bits or more. | Set the Windows color quality to 24 bit or more. |
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| 110 | Operation can be executed by a Windows user | Log into Windows using the name of the user |
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| with Administrator privileges. | belonging to the Administrators group. | |
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| 114 | Essential data has not been set up. | Input the required items. |
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| Set up essential data. | ||
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| Free space in the drive is not sufficient to capture |
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| images. |
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| 27 | Make up space in the drive by deleting studies in |
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| Study Logs List. |
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| [Drive:XX freesize: XXGByte(XXbyte)] | Delete studies in the study log screen (see |
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| [Drive: XX] | page 38) to increase the amount of available space |
| 10012 |
| Image cannot be captured due to insufficient space | in the image storage drive. |
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| to store captured image. |
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| 29 | Make up space in the drive by deleting studies in |
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| Study Logs List. |
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| [Drive:XX freesize: XXGByte(XXbyte)] |
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| Number of captured images exceeds the maximum |
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| 30 | for the study. | End the study, and start a new study. |
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| No more image can be captured for the study. |
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| 7 | MPPS Communication Error | Check that the MPPS server is operating properly. |
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| Check the MPPS tab (see page 91) settings. | ||
| 10019 |
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| 11 | Study cannot be executed since a study having the | Check the study information which was transmitted | |
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| same Study Instance UID is running. | from the server. | |
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Continued on the following page >>