Canon CR-1 MARK II operation manual 114

8. Before calling the service technician (Error)

module id	message id	Message	Detail
10024	311	No main image is selected.	Select an image.
	10308	No image is selected.	Select the target image.
		No Manual or Mag/Barcode Input module is set.	Select the Manual Input Module tab (see page 83)
10031	3		or the Mag Barcode Input Module tab (see
		At least one is required.
			page 86).
	104	No Storage Directory	Check the name of the storage folder.
	105	Failed to create a folder.	Check the access permissions for the storage folder.
10040	106	The same file name exists in the storage directory.	Either change the name of the storage file, or delete
			the file with the same name.
	107	Error occurred when the file was moved to the	Check the access permissions for the storage file.
		storage directory.
		Failed to search worklist.
	5	It may be caused by communication failure with	Check that the worklist server is operating properly.
10045		the worklist server.
	25	Failed to initialize the magnetic card/bar code	Check the magnetic card/barcode reader connection.
		device.	The magnetic card/barcode reader settings need to
			be made.
10048	41	Failed to initialize the magnetic card/bar code	Please contact a Canon representative or
		device.	distoributor.
			The study progress status could not be saved to the
	11	Failed to register Patient Info. in the database.	study file. Check if the study file (ccrhis.his) is set to
			read-only.
			Check the magnetic card/barcode reader connection.
10049		Failed to initialize the magnetic card/bar code	The magnetic card/barcode reader settings need to
	49		be made.
		device.
			Please contact a Canon representative or
			distoributor.
	50	The studies were not read. Number of studies	Please reduce the number of studies in the study file
		exceeded the maximum to read.	(ccrhis.his) to the number of displayable studies.
	100	No printer is installed.	Install the printer from the Printers and Faxes screen
			in the Control Panel.
	200	No main image is selected.	Select the printing image.
		Image Read Error	The printing information and the text “NO IMAGE”
10052	201	Only print info. is output since image reading has	are printed for images where a reading error has
		failed.	occurred.
	300	Print Error
		Printing is cancelled.	Check the printer server and network cable
			connections.
	301	Print Error
		Printing is cancelled.
		Failed to communicate with the magnetic card/bar	Check the magnetic card/barcode reader connection.
		code reader.	The magnetic card/barcode reader settings need to
10053	8		be made.
		Check the cable.
			Please contact a Canon representative or
		Check the settings.
			distoributor.
	204	No Storage Directory	Refer to 7.6 Storage (see page 92), click [Edit] in
			the storage setting screen, and check the storage
			directory.
	205	The same file name exists in the storage directory.	Either delete the file with the same file name at the
10056			storage directory, or change the storage.
	206	Failed to save JPEG File.	Refer to (2) in 2.1 Software (see page 3), and set
			the proper access privileges for the storage folder.
	207	Failed to create a folder.	Refer to (2) in 2.1 Software (see page 3), and set
			the proper access privileges for the storage folder.
10063	1	JPEG File Saving Error	Refer to the error description, and check the file into
		[Error description]	which the data is to be saved.

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