4. Performing studies
4.5.3 When a transfer error occurs
The transfer status is displayed by the icon on the login screen (see page 8) or main screen. It can also be displayed on the Study Logs screen (see page 31).
If there is a study whose transfer has failed or an Transfer Error screen which has not appeared even once, the Transfer Error icon will appear on the main screen or login screen.
If the user has logged in or logged off while a Transfer Error icon is displayed, the Transfer Error screen will be displayed.
This Transfer Error screen is displayed once, and then cleared.
Transfer Error screen