8. Before calling the service technician (Warning)

8.3 Warning

module id

message id

Message

Detail

 

 

 

 

 

 

 

 

 

 

 

• Do not press the shutter button of the digital

 

 

Invalid image was captured.

camera.

 

1002

Failed to acquire Retinal Camera Info. within the

• Check that the computer and digital camera are

 

specified time.

connected correctly.

 

 

10001

 

No Validity for Current Study

• Turn the equipment’s power off and back on,

 

 

 

and take a test image.

 

 

 

 

 

 

Photography frequency exceeded the limit.

Images cannot be saved since images were taken

 

1009

continuously over a short period of time.

 

Please wait.

 

 

Wait for a few moments, and then take the images.

 

 

 

 

 

 

 

 

 

Failed to connect to EOS.

Check that the computer and digital camera are

 

1000

Check the cable.

connected correctly.

 

 

Check the power supply.

Check that the digital camera is turned on.

 

 

 

 

 

 

Failed to control EOS digital camera.

 

 

 

Follow the instructions as follows:

 

 

 

1. Turn off LCD monitor on the back if it's on.

 

 

 

2. Close the setting menu if it's displayed.

 

 

1001

3. Turn the retinal camera to the eye front image

Perform operation based on the message details.

 

mode if it's is in retinal image mode.

 

 

 

 

 

4. Release Shutter Release button of the retinal

 

 

 

camera if it's held down.

 

10002

 

When all the items above are cleared, press Retry

 

 

 

 

 

 

button.

 

 

 

 

 

 

1004

Auto power off option is enabled on EOS.

Refer to the operating instructions of the digital

 

Select Off for Auto power off.

camera, and set the digital camera.

 

 

 

 

 

 

 

 

 

Check that the computer and digital camera are

 

1005

Communications with EOS was disconnected.

connected correctly.

 

 

 

Check that the digital camera is turned on.

 

 

 

 

 

1006

EOS battery is almost empty.

Supply the power of the digital camera using the AC

 

Supply power with AC adapter.

adapter.

 

 

 

 

 

 

 

1007

EOS setting has been changed.

To return to the original setting, click [YES];

 

Reset the setting?

otherwise, click [NO].

 

 

 

 

 

 

 

1

Selected study will be deleted.

To delete a study, click [OK]; to cancel the deletion,

 

click [Cancel].

 

 

 

 

 

 

 

 

3

No Storage Selected

Select the storage, and then transfer the image.

 

 

 

 

 

4

Character '\' cannot be used for Patient ID.

Delete the backslash (\).

 

 

 

 

 

7

Character '\' or '=' cannot be used for Patient Name.

Delete the backslash (\) or equal sign (=).

 

 

 

 

 

8

Only alphanumeric characters can be used for

Delete the characters which are not single-byte

 

Patient Name.

alphanumerics or symbols.

10003

 

 

 

 

203

The study being transferred is selected. Failed to

 

 

 

 

transfer.

No operations can be performed for studies being

 

 

 

204

The study being transferred is selected. Failed to

transferred so wait until the transfer is completed.

 

delete the study.

 

 

 

 

 

 

 

 

 

 

Study Logs screen cannot display all logs. Number

 

 

11004

of study logs to be displayed exceeds the

Change the search conditions (see page 32).

 

maximum.

 

 

 

 

 

Change the search conditions.

 

 

 

 

 

-116-

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Canon CR-1 MARK II operation manual Before calling the service technician Warning, 116