Before You Begin

Chapter 6

Managing Users & Groups

5Aurorean Client requests any remaining core and TollSaver POP files that have changed since Aurorean Client was installed or last synchronized.

If the files are out-of-date, the APS begins downloading individual core and TollSaver POP files over the management channel. When the update is complete, the process continues with the next step.

If the files on the Aurorean Client computer are still current, the process continues with the next step.

6The APS relinquishes the management channel and a message appears on the Aurorean Client Prescriber pullout informing the remote user that synchronization is complete.

NOTE

Prescriber files and Aurorean Client executables downloaded during software synchronization are not immediately available to Aurorean Client users. Users must disconnect the tunnel, reboot the PC and restart the Aurorean Client application to put the update files into effect. Files downloaded during data synchronization are available after closing and reopening Aurorean Client .

The Aurorean user can disconnect the tunnel while client synchronization is in progress without causing an error. When the user connects the next time, the APS automatically resumes the transfer of files at the point it was interrupted.

As an alternative to client synchronization, you can also manually create a “patch package” that contains the group’s core files. If an Aurorean user cannot tunnel into the corporate network and you believe the problem is related to outdated group policies or an incorrect ANG destination IP address, you can build and distribute this patch package to that user. Also, if your remote users employ IPSec tunnel protocol and you have regenerated the El Gamal private key on the ANG, you can distribute the patch package to install the new key on their computers. The patch package is a self-extracting archive that automatically overwrites the core files on the Aurorean Client computer. Refer to “Building Core Data Files” on page 147 for instructions on creating a patch package.

For more information on controlling client synchronization, including building new core files and uploading Prescriber remedies, refer to “Controlling Client Synchronization” on page 145.

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RiverMaster Administrator’s Guide

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