Enterasys Networks Network Card manual Client Anomaly Report, 182

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Report Contents

Chapter 8

 

Generating Reports

Client Anomaly Report

This report lists Aurorean Client Software connection problems such as authentication failures and other failed tunnel attempts. These events are sorted by the remote client’s user name and then listed according to the time they were sent.

Table 15 lists the column headings and values that appear in a Client Anomaly Report. A text area under each message also provides a detailed description of the cause of the condition.

 

Table 15 Client Anomaly Report Values

 

 

Heading

Explanation

 

 

TIMESENT

The time the event occurred (according to the remote client PC’s

 

clock) in Hour:Minute:Second military format.

 

 

MSGTYPE

Category of the anomaly message; possible values are:

 

Alarms for Aurorean Client Software alarm conditions.

 

Alerts for alert conditions that may lead to an alarm state.

 

Problem for problem notification messages.

 

 

MSGID

An ID number useful for Enterasys Networks Customer Support

 

personnel to isolate the problem.

 

 

HOSTNAME

The computer name assigned to the remote client’s computer.

 

 

DOMAIN

The APS Domain name given this Aurorean Virtual Network.

 

 

BUILDREV

Version of Aurorean Client Software installed and running on the

 

remote client in the format:

 

Release# Build#

 

where Release# indicates the functionality release (e.g. 3.0) and

 

Build# indicates an internal software version number.

 

 

S/W

Software component that reported the anomaly. Possible values

COMPONENT

include:

 

Authorize

 

Aurorean Client

 

 

Figure 95 displays a typical Client Anomaly Report.

182

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Enterasys Networks Network Card manual Client Anomaly Report, 182