Downloading Program

Remote Site Upload/Download

Anytime a download with callback is initiated, the first thing the control panel will do is one of the following:

•contact the primary Central Station

•contact the primary and secondary Central Stations

•contact the first available Central Station phone number

Once contact has been established, the control panel will report a ‘request for upload/ download’ message. Following ‘kissoff’ of the request by the Central Station(s), the control panel will then call the appropriate Service Terminal and begin the downloading process.

Any time a download with callback disabled is initiated, the control panel and the Service Terminal will communicate and transfer data without first contacting a Central Station. When the data transfers are completed and the control panel disconnects from the Service Terminal, the control panel will call the Central Station and report one of the following conditions:

•Upload/download request received

•Upload and/or download request successful

•Upload/download failed

To prevent the 'request for upload/download' message(s) from being reported to the Central Station(s), make certain to disable all upload/download reports back to both Central Stations.

During the downloading process, the fire protection remains active. Should a system trouble or alarm condition occur, the control panel immediately terminates downloading and processes the trouble or alarm locally and transmits the information to the Central Station(s).

6.1.1 Security Features

Remote site upload and download with the control panel has been carefully designed to include key security features to ensure proper functionality. The key features are listed and explained below.

Secret Code Verification

A secret code is stored in the control panel by a Service Terminal to prevent unauthorized access. The secret code is created at the Service Terminal by the master user and cannot be viewed or changed by anyone other than a master user. Viewing of the secret code is prohibited at the control panel. Prior to allowing an upload or download of data, the control panel will verify the secret code transmitted by the Service Terminal.

Time-out at Control Panel

Upon answering an incoming call on either the primary or secondary Central Station phone line, the control panel will listen for a modem connection signal. If this signal is not received within 30 seconds, the control panel will disconnect the call. Upon successful connection (secret code verified and callback completed if applicable), if no communication occurs within five minutes, the panel will disconnect the call.

Callback to Service Terminal

Any time the control panel is requested to allow an upload or download, it will confirm the source of the incoming call, hang-up and call back the calling party (Service Terminal phone number).

MS-9200UDLS PN 52750:A 11/04/05

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