HP Enterprise CC490A manual Calibrate the product on

Table 3-1Pre-troubleshooting checklist (continued)

Input trays	● Is the amount of media in the tray within specifications?
	● Is the media correctly placed in the tray?
	● Are the paper guides aligned with the stack?
	● Is the paper tray correctly installed in the product?
Print cartridges	● Is each print cartridge installed correctly?
	● Are original HP print cartridges installed?
	● Are the cartridges damaged?
ITB and fuser	● Are the ITB and fuser correctly installed?
	● Is the ITB or fuser damaged?
Covers	● Are the right and front doors closed?
Condensation	● Does condensation occur following a temperature
	change (particularly in winter following cold storage)? If
	so, wipe the affected area dry or leave the product on for
	10 to 20 minutes.
	● Was a print cartridge installed soon after being moved
	from a cold to a warm room? If so, allow the product to sit
	at room temperature for one to two hours.
Miscellaneous	● Check for and remove any non-HP components (print
	cartridges, memory modules, and EIO cards) from the
	product.
	● Remove the product from the network, and make sure
	that the failure is with the product before beginning
	troubleshooting.
	● For any print-quality issues, calibrate the product. See
	Calibrate the product on page 313.

238 Chapter 3 Solve problems ENWW