Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

 

 

60.04 ERROR

Tray 4 is not lifting correctly.

1.

Reconnect connector J406 on the paper

 

 

 

deck controller PCA and the

 

 

 

intermediate connector J21.

 

 

2.

Run the sensor test in sensor monitor

 

 

 

mode to verify that the cassette media

 

 

 

stack surface sensor is functioning

 

 

 

properly. If it is not, replace the pickup

 

 

 

assembly. See Pickup assembly

 

 

 

(optional paper feeder) on page 226.

 

 

3.

Reconnect connector J24 of the lifter

 

 

 

motor. Also check J405 on the paper

 

 

 

deck controller PCA.

 

 

4.

If the message persists, replace the lifter

 

 

 

drive assembly. See Lifter-drive

 

 

 

assembly (optional paper feeder)

 

 

 

on page 230.

 

 

 

 

60.05 ERROR

Tray 5 is not lifting correctly.

1.

Reconnect the connector J403 on the

 

 

 

paper deck controller PCA and the

 

 

 

intermediate connector J31.

 

 

2.

Run the sensor test in the sensor

 

 

 

monitor mode to verify that the PD

 

 

 

cassette media stack surface sensor is

 

 

 

functioning properly. If it is not, replace

 

 

 

the middle pickup assembly. See Pickup

 

 

 

assembly (optional paper feeder)

 

 

 

on page 226.

 

 

3.

Reconnect the connector J34 of the lifter

 

 

 

motor and the connector. Also check

 

 

 

J402 on the paper deck controller PCA.

 

 

4.

If the message persists, replace the lifter

 

 

 

drive assembly. See Lifter-drive

 

 

 

assembly (optional paper feeder)

 

 

 

on page 230.

 

 

 

62 NO SYSTEM

The product has an internal problem.

Turn the product off and then on.

To continue turn off then on

 

 

 

 

 

 

68.X PERMANENT STORAGE FULL

The product NVRAM is full. Some settings

Press the OK button to clear the message. If

To continue press OK

saved in the NVRAM might have been reset

the message is not cleared, turn the product

to the factory defaults. Printing can continue,

off, and then turn the product on.

 

but some unexpected functions might occur

 

 

 

if an error occurred in permanent storage.

 

 

X values

0 = Internal memory

1 = Removable disk

ENWW

Tools for troubleshooting 355

Page 387
Image 387
HP Enterprise CC490A manual Values, No System, Permanent Storage Full