Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

REPLACE SUPPLY Printing black only

At least one print cartridge has reached the very low condition and you have set the COLOR CARTRIDGES items to the PRINT IN BLACK option.

The supply life remaining is used to determine if a supply is very low. The supply life remaining is an approximation only and varies depending on the types of documents printed and other factors.

No action is required for printing to continue in black. To continue printing in color, either replace the print cartridge or reconfigure the product by using the MANAGE SUPPLIES menu on the control panel.

For more information about ordering supplies, see Parts and diagrams on page 425.

For more information about the MANAGE SUPPLIES menu, see Manage supplies menu on page 318.

REPLACE TONER COLLECTION UNIT

The product indicates when a toner collection

 

unit is at its estimated end of life. The actual

 

life remaining might be different than the

 

estimation. Have a replacement toner

 

collection unit available to install when print

 

quality is no longer acceptable. The toner

 

collection unit does not need to be replaced

 

now unless the print quality is no longer

 

acceptable. After a toner collection unit has

 

reached its approximated end of life, HP’s

 

premium Protection Warranty on that toner

 

collection unit ends.

Replace the toner collection unit.

If you wish to have the toner collection unit operate past its estimated capacity, configure the product to continue printing by using the MANAGE SUPPLIES menu. For more information about the MANAGE SUPPLIES menu, see Manage supplies menu

on page 318. This is not a recommended option because of the risk of overfilling the toner collection unit, which could result in the need to service the product.

REPLACE TRANSFER KIT

The product indicates when a transfer kit is at

 

its estimated end of life. The actual life

 

remaining might be different than the

 

estimation. Have a replacement transfer kit

 

available to install when print quality is no

 

longer acceptable. The transfer kit does not

 

need to be replaced now unless the print

 

quality is no longer acceptable. After a

 

transfer kit has reached its approximated end

 

of life, HP’s premium Protection Warranty on

 

that transfer kit ends.

Replace the transfer kit. Instructions are included with the transfer kit.

Request accepted please wait

The product has accepted a request to print

No action is necessary.

 

an internal page, but the current job must

 

 

finish printing before the internal page will

 

 

print.

 

 

 

 

Resend Upgrade

The firmware upgrade was not completed

Attempt upgrade again.

 

successfully.

 

 

 

 

Resetting kit count

You have selected the option to reset the

No action is necessary.

 

count for a new supply item.

 

 

 

 

Restoring factory settings

The product is restoring factory settings.

No action is necessary.

 

 

 

Restoring...

The product is restoring settings.

Please wait until the process is complete.

RESTRICTED FROM PRINTING IN COLOR This message appears when color printing is disabled for the product or when it is disabled for a particular user or print job.

To enable color printing for the product, change the RESTRICT COLOR USE setting in the Manage supplies menu on page 318.

ROM DISK DEVICE FAILURE

The specified device has failed.

Press the OK button to clear.

To clear press OK

 

 

 

 

 

368 Chapter 3 Solve problems

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HP Enterprise CC490A manual Replace Transfer KIT, ROM Disk Device Failure