Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

TRAY <X> [TYPE] [SIZE]

This message states the current type and

To change size or type press the OK button.

To change size or type press OK

size configuration of the tray.

To accept settings press the back arrow .

 

 

To accept settings press

 

 

 

 

 

TRAY <X> EMPTY [TYPE] [SIZE]

The specified tray is empty and the current

Refill the tray at a convenient time.

 

job does not need this tray to print.

 

 

 

 

TRAY <X> OPEN

The specified tray is open or not closed

Close the tray.

 

completely.

NOTE: If this message appears and the

 

 

 

 

lifter-base assembly was removed or

 

 

replaced, make sure that the connector on

 

 

the assembly is correctly connected and fully

 

 

seated.

TRAY <X> OVERFILLED

The tray is filled above the stack-height

Remove some paper

marking.

 

Remove enough paper so that the paper stack does not exceed the limit for the tray.

NOTE: If this message appears and the paper-pickup assembly was removed or replaced, make sure that the connector at the back of the assembly is correctly connected and fully seated.

TRAY <X> OVERFILLED

The tray is filled above the stack-height

Remove enough paper so that the paper

To use another tray press OK

marking.

stack does not exceed the limit for the tray or

 

press OK to use another tray.

 

 

NOTE: If this message appears and the

 

 

paper-pickup assembly was removed or

 

 

replaced, make sure that the connector at the

 

 

back of the assembly is correctly connected

 

 

and fully seated.

 

 

 

TRAY <X> SIZE = <Size>

The product is set to print on a small paper

To use this size paper, install the media insert

Media insert required in tray

size that requires the HP postcard media-

before loading the paper.

insert to be installed in this tray.

If you do not have the HP postcard media

 

 

 

 

insert, 100 x 150 mm (4 x 6 in) paper can be

 

 

printed from Tray 1 without the insert.

 

 

 

TYPE MISMATCH IN TRAY X

The specified tray contains a paper type that

The specified tray will not be used until this

 

does not match the configured type.

condition is addressed. Printing can continue

 

 

from other trays.

 

 

1.

Load the correct paper in the specified

 

 

 

tray.

 

 

2.

Verify the type configuration.

 

 

 

UNABLE TO COPY JOB

The product does not have enough memory

Add more memory to the product. See

 

to produce multiple original prints of this job.

Memory DIMM on page 81.

 

One copy will be printed.

 

 

 

 

 

UNABLE TO STORE JOB

A job cannot be stored because of a memory

Install additional memory in the product.

 

or configuration problem.

 

 

 

 

 

Unsupported data on [FS] DIMM in slot x

The data on the DIMM for the indicated file

Press the OK button to clear the message.

To clear press OK

system is not a type that the product supports.

Replace the DIMM. See Memory DIMM

[FS] can be either a ROM or Flash file system.

 

 

on page 81.

 

 

 

 

372 Chapter 3 Solve problems

ENWW

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HP Enterprise CC490A manual Tray X Type Size, Tray X Empty Type Size, Tray X Open, Tray X Overfilled, Type Mismatch in Tray