HP Enterprise CC490A manual Open the HP Easy Printer Care software

HP Easy Printer Care

Open the HP Easy Printer Care software

Use one of the following methods to open the HP Easy Printer Care software:

●On the Start menu, select Programs, select Hewlett-Packard, select HP Easy Printer Care, and then click Start HP Easy Printer Care.

●In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy Printer Care icon.

●Double-click the desktop icon.

HP Easy Printer Care software sections

HP Easy Printer Care software can provide information about multiple HP products that are on your network as well as any products that are directly connected to your computer. Some of the items that are in the following table might not be available for every product.

The Help button (?) in the upper-right corner of each page provides more detailed information about the options on that page.

Section	Options
Device List tab	● Devices list: Shows the products that you can select.
When you open the software, this is the	NOTE: The product information appears either in list form or as icons,
first page that appears.	depending on the setting for the View as option.
NOTE: To return to this page from any	● The information on this tab includes current alerts for the product.
tab, click My HP Printers in the left side	● If you click a product in the list, the HP Easy Printer Care opens the
of the window.
	Overview tab for that product.
Compatible Printers	Provides a list of all the HP products that support HP Easy Printer Care software.
Find Other Printers window	Click the Find Other Printers link in the Devices list to open the Find Other
Add more products to the	Printers window. The Find Other Printers window provides a utility that detects
	other network printers so that you can add them to the My HP Printers list and then
My HP Printers list	monitor those products from your computer.
Overview tab	● Device Status section: This section shows product-identification information
Contains basic status information for the	and the product status. It indicates product-alert conditions, such as when a
	print cartridge has reached is estimated end of life. After you correct a problem
product	with the product, click the refresh button	in the upper-right corner of the

window to update the status.

● Supplies Status section: Shows detailed supplies status, such as the estimated life remaining in the print cartridge and the status of the paper that is loaded in each tray.

● Supplies Details link: Opens the supplies status page to view more detailed information about product supplies, ordering information, and recycling information.

ENWW Tools for troubleshooting 299