Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

EIO IS WRITE PROTECTED

The file system device is protected and no

Press the OK button to clear.

To clear press OK

new files can be written to it.

 

 

 

 

 

 

EIO NOT INITIALIZED

This file-storage component must be

Use the embedded Web server or HP Web

 

initialized before use.

Jetadmin to initialize the component.

 

 

 

Event log empty

No product events are in the log.

No action is necessary.

 

 

 

EXPECTED DRIVE MISSING

The product cannot find the encrypted hard

Insert the encrypted hard drive.

 

drive.

 

 

 

 

FUSER KIT LOW

The fuser kit is low. The actual supply life

If print quality is no longer acceptable, replace

 

remaining might vary. You do not need to

the fuser kit. Instructions are included with the

 

replace the fuser kit at this time unless print

fuser kit. Consider purchasing a replacement

 

quality is no longer acceptable.

fuser kit so it is available when the installed

 

 

fuser kit has reached the end of its estimated

 

 

life.

FUSER KIT VERY LOW

The fuser kit is very low. The actual supply life

 

remaining might vary. You do not need to

 

replace the fuser kit at this time unless print

 

quality is no longer acceptable. After an HP

 

supply has reached the very low threshold,

 

the HP premium protection warranty for that

 

supply has ended.

If print quality is no longer acceptable, replace the fuser kit. Instructions are included with the fuser kit.

FUSER KIT VERY LOW To continue press OK

The fuser kit is very low and the AT VERY LOW menu for the fuser kit is set to PROMPT TO CONTINUE. The product stops printing until you press the OK button or replace the fuser kit. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.

Press the OK button to clear the message. If print quality is no longer acceptable, replace the fuser kit. Instructions are included with the fuser kit.

Genuine HP supplies installed

You have installed more than one new print

No action is necessary.

 

cartridge that was manufactured by HP.

 

 

 

 

 

HP SECURE DRIVE DISABLED

The drive has been encrypted for another

Remove the drive or see the embedded Web

 

product.

server for more information.

 

 

 

INCOMPATIBLE <COLOR> CARTRIDGE

The indicated color print cartridge is not

Replace the print cartridge with one that is

 

compatible with this product.

designed for this product.

 

 

 

INCOMPATIBLE FUSER

The incorrect fuser was installed.

CAUTION: The fuser can be hot while the

 

 

product is in use. Wait for the fuser to cool

 

 

before handling it.

 

 

1.

Open the right door.

 

 

2.

Remove the incompatible fuser.

 

 

3.

Install the correct fuser.

 

 

4.

Close the right door.

 

 

 

INCOMPATIBLE SUPPLIES

Print cartridges or other supply items are

Press the OK button to identify the

 

installed that were not designed for this

incompatible supplies. Install supplies that

 

product. The product cannot print with these

are designed for this product.

 

supplies installed.

 

 

 

 

 

 

ENWW

Tools for troubleshooting 361

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HP Enterprise CC490A manual EIO is Write Protected, EIO not Initialized, Expected Drive Missing, Fuser KIT LOW