HP Enterprise CC490A manual 15Common causes of jams by area, Jam code

Item

X

b

A

B, C

D

Description

SR7 (PDU) Tray 4 feed sensor

SR10 (PDU) Tray 5 feed sensor

SR20 Top-of-Page sensor (TOP)

SR14/15 Loop sensors 1/2

SR5 Fuser delivery sensor

Item

F

X-1

X-2

X-3

Description

SR6 Delivery tray media full sensor

Registration stop position

Duplex media waiting position 1 (duplex models only)

Duplex media waiting position 2 (duplex models only)

Table 3-15Common causes of jams (by area)

Jam code Jammed media position

13.01.00● Leading edge of media fed from Tray 3 is stopped before T

●Leading edge of media fed from Tray 4 is stopped before X

●Leading edge of media fed from Tray 5 is stopped before b

13.30.00● Leading edge of media fed from Tray 1 is stopped before A

●Leading edge of media fed from Tray 2 is stopped before A

●Leading edge of media fed from Tray 3 is stopped before A

●Leading edge of media fed from Tray 4 is stopped before A

●Leading edge of media fed from Tray 5 is stopped before A

13.03.00● Leading edge of media fed from Tray 4 is stopped before T

● Leading edge of media fed from Tray 5 is stopped before T

13.02.00● Media stays at A

13.04.00● Media stays at T

13.05.00● Leading edge of media is stopped between A and D

13.06.00● Media stays at D

13.08.00● Media fed from Tray 4 stays at X

● Media fed from Tray 5 stays at b

13.12.00● Duplex refeed media is stopped between D and E

13.13.00● Duplex refeed media is stopped between E and A

13.20.00● At power on with door closed, media stays at D

● At auto-flushing, media stays at T, X, b, A, B/C, D, or E

13.21.00● Media jammed at any position

13.1C.00 ● Media fuser wrap

ENWW Clear paper jams 385