HP Enterprise CC490A manual 19Causes and solutions for fuser delivery stationary jams

Table 3-18Causes and solutions for wrapping jams (continued)

Cause	Solution
The output bin full sensor on the face-down	Reconnect connector (J47) on the output bin full sensor and (J128) on the DC
tray has a poor connection.	controller PCA.
The output bin full sensor is defective.	Run the manual sensor test to verify the output bin full sensor is functioning
	properly. See F output bin full sensor on page 251. If not, replace the sensor.

Table 3-19Causes and solutions for fuser delivery stationary jams

Cause	Solution
The fuser roller or pressure roller is worn or	Replace the fuser. See Fuser on page 85.
deformed.
The fuser-delivery roller is deformed.
The gear of the fuser-delivery roller is
damaged.
The fuser-delivery sensor flag is stuck or	Check the flag to make sure it moves correctly. See Manual sensor test
broken.	(special-mode test) on page 246 for information. If the flag is damaged, replace
	the fuser. See Fuser on page 85.
Poor contact of the fuser-delivery sensor	Reconnect connector (J48) of the fuser-delivery sensor and connector (J127)
connector.	on the DC controller PCA.
The fuser delivery sensor (SR5) is defective.	Run the sensor test in the sensor monitor mode to verify that the fuser delivery
	sensor is functioning properly. If it is not, replace the fuser delivery sensor
	(SR5).

ENWW Clear paper jams 395