HP Enterprise CC490A manual Jam locations, Type of jam Procedure

Jam locations

Use this illustration to identify locations of jams. In addition, instructions appear on the control panel to direct you to the location of jammed paper and how to clear it.

NOTE: Internal areas of the product that might need to be opened to clear jams have green handles or green labels.

Figure 3-58Jam locations

1

2

3

4

5

1 2

3

4

5

Output bin

Right door

Tray 1 area

Tray 2, and optional Trays 3, 4, and 5

Lower-right door

When a jam occurs, a message appears on the control-panel display that describes the location of the jam. The following table lists the messages that can appear and provides links to the procedures for clearing the jam.

WARNING! To avoid electrical shock, remove any necklaces, bracelets, or other metal items before reaching into the inside of the product.

Type of jam	Procedure
13.XX.YY JAM IN RIGHT DOOR	See Clear jams in the right door on page 387.
13.XX.YY JAMS IN RIGHT DOOR
13.XX.YY FUSER AREA JAM
13.XX.YY FUSER WRAP JAM
13.XX.YY JAM ABOVE TOP OUTPUT BIN	See Clear jams in the output bin area on page 390.

386 Chapter 3 Solve problems ENWW