Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

 

 

59.F0 ERROR

Transfer alienation failure

1.

Verify that the ITB is installed.

 

 

2.

Reconnect the primary-transfer

 

 

 

disengagement sensor J19, and

 

 

 

connector J128 on the DC controller

 

 

 

PCA .

 

 

3.

Run the sensor test in the sensor

 

 

 

monitor mode to verify that the primary

 

 

 

transfer disengagement sensor is

 

 

 

functioning properly. If not, replace the

 

 

 

primary transfer disengagement sensor.

 

 

4.

Perform the alienation drive component

 

 

 

test in the DIAGNOSTICS menu. If not,

 

 

 

replace the fuser motor. See Fuser

 

 

 

motor on page 200.

60.02 ERROR

Tray 2 is not lifting correctly.

1.Reconnect connector J115 on the DC controller PCA and the intermediate connector J58.

2.Run the sensor test in sensor monitor mode to verify that the cassette media stack surface sensor is functioning properly. If it is not, replace the pickup assembly. See Tray-pickup drive assembly on page 178.

3. Reconnect connector J56 of the lifter motor. Also check J107 on the DC controller PCA.

4. If the message persists, replace the lifter drive assembly. See Lifter-drive assembly on page 173.

60.03 ERRORTray 3 is not lifting correctly.1. Reconnect connector J408 on the paper deck controller PCA and the intermediate connector J11.

2. Run the sensor test in sensor monitor mode to verify that the cassette media stack surface sensor is functioning properly. If it is not, replace the pickup assembly. See Pickup assembly (optional paper feeder) on page 226.

3. Reconnect connector J15 of the lifter motor. Also check J407 on the paper deck controller PCA.

4. If the message persists, replace the lifter drive assembly. See Lifter-drive assembly (optional paper feeder)

on page 230.

354 Chapter 3 Solve problems

ENWW

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HP Enterprise CC490A manual Description Recommended action, 59.F0 Error